Micro Endodontics of Santa Cruz

"I recently had a consultation at Micro Endodontics of Santa Cruz, and unfortunately, my experience was quite frustrating. Upon arrival, I was informed that Dr. Patel would only provide the consultation if I agreed to a $300 CAT scan, which seemed excessive for the symptoms I was experiencing – puffiness around my gums with no sensitivity in the tooth. I requested to speak with Dr. Patel before committing to the scan, hoping to discuss the necessity of it. However, after a prolonged wait, Dr. Patel insisted on the CAT scan before proceeding with the consultation. To my dismay, I later discovered that my insurance did not cover the additional exam fee, even though the office claimed to "accept" my insurance without specifying it was out of network. Despite the mounting frustrations and the realization that I was paying an unexpected high fee, I proceeded with the CAT scan due to concerns about my dental health. After an extended wait, Dr. Patel revealed that it was a minor gum irritation, suggesting only maintaining cleanliness in the area. Following the consultation, Dr. Patel assured me that she would relay the information to my dentist. However, when I contacted my dentist two weeks later, they had received no communication from Micro Endodontics. This lack of transparency in addition to the lack of follow-through on their part has left me dissatisfied with the overall experience."

"I am the world's biggest dental wimp and my root canal with Dr. Patel was a breeze. It was easier than having a filling and I was comfortable throughout the entire procedure. I laughed, during my second appt. because the banter between Dr. Patel and her assistant was funny. I strongly recommend her."

"I was charged a whopping $300 for a consultation. Right at the beginning, the tech said they needed to do a CAT scan of my tooth and that it would be $150. Really? Yes, Dr. Patel needs it for diagnostic purposes. I reluctantly consented. Then after the examination, I was presented a bill for $300, $150 consultation fee and $150 for the CAT scan. Dr. Patel and her staff should let people know ahead of time that her consultation fee is $150 and $150 for a CAT scan (that she requires). Financial transparency creates trust."

"Dr Niyati is the best Endodontist in the Santa Cruz area. I work at a Dental office and all of our patients are always happy and comfortable with Dr Patel. I unfortunately needed a root canal and only wanted to see Dr Patel since she is known to be the best and spoken very highly of in the dental community! Plus she is one of the nicest people you will ever meet! She was able to get me in as an emergency since I was in extreme pain. She even stayed late. I can not thank her or her staff enough! Her staff is very friendly and knowledgeable as well! They all make you feel very comfortable knowing you are in pain or possibly scared. Dr Patel makes you feel comfortable and understand everything to expect from start to finish. She completely took me out of pain and did a perfect root canal as well! I can not say enough good things about her or her staff. If you need a root canal I highly recommend you see Dr Niyati Patel."

"I recently had my first root canal treatment done by Dr. Patel and all I can say is she is among the best practitioners I've had the pleasure to encounter. Having done my own research on this procedure and procrastinated long enough where I was in a lot of pain Dr. Patel immediately put me at ease with her confidence, high level expertise & knowledge in this field and how patient she was with me throughout the treatment. I have complete trust in her capabilities and appreciate the level of care and empathy she demonstrated. While I hope I never have to have a root canal again as its quite an extensive process I will not think twice about visiting Dr. Patel and her practice. I highly recommend her!"