Sonesta Simply Suites Nashville Brentwood

"The rooms are outdated and poorly maintained. The thermostat didn't work, the bathroom sink was clogged, and the couch was filthy. I had to wipe what I hope was chocolate off the remote. Will never stay here again."

"The location is great, rooms were decent enough for the price range, however, would have appreciated it if they didn't bug us with enquiring about our checkout early in the morning. We had to check out at 11, and the guy knocked right at 8 in the morning and then again somewhere around 10. Except that, we had a decent stay."

"The location is great first of all. Brentwood is really beautiful area. The staff were extremely kind, down to earth and accommodating. The night staff on 5/24, the morning/day staff on 5/25 treated me really well. The biggest issue with this hotel is what others have stated, it’s out dated and my room smelled kind of funky. The sheets smelled clean, like detergent and bleach so that made me feel better. The toilet had a lot of body hair on the top of the lid. These are things that I cleaned myself and it didn’t freak me out because the rest of the room was so-so. The coffee maker didn’t work, but they had coffee downstairs.The bed was my biggest concern and I appreciate that whoever cleans the room focused on putting clean sheets. I think the staff needs huge raises because they’re giving excellent service in a place that really needs a serious deep clean and upgrade and I’m sure that people give them a hard time about it but there’s only so much you can do. Thank you to the Simply Sonesta staff for being so kind during my stay. Upper management ya’ll need to pay them more, they deserve it!"

"Absolute dump, first room had ants in it, the second room was dirty. When I asked the girl working the front counter to have it cleaned, she said they only clean every seven days. I said it didn’t look like it was cleaned in seven days, but still nothing. Wouldn’t even give me a broom to clean it myself. Absolute disaster of a hotel. Room smelled like dirty wet dog and had dirty floors and surfaces from the previous tenants. Wouldn’t send my worst enemy here, avoid it like the plague."

"The accommodations were comfortable and clean, providing a relaxing environment for our stay. The staff member were friendly and attentive, always ready to assist with any requests or inquiries we had. We also appreciated the convenient location of the hotel, which allowed easy access to nearby attractions and amenities in Cool Springs. Overall, our stay at Sonesta suites was pleasant and met our expectations. I'm happy to recommend your hotel to friends and family traveling to the area."