Quest Diagnostics

"Post a sign of not doing a urinalysis after 1 pm if that’s what is your rule! I’ve been here for 40 minutes waiting to be told I can’t piss in a cup! Are you serious!!! There is no sign. I just got into a MNP nursing school, I’m trying to get my medical stuff done and I get to wait 40 minutes! FORTY fooking minutes!!!!! You let me wait inside from exactly 1 pm as I stood outside the door for over 10 waiting on your lunch break to finish to wait until 123 to be told o cannot pee in a cup. Let me tell you, this is my second degree, my first is in business I am going to do everything in my power to get your unprofessional business removed as the contractor for this university! Shame on you as a business,. Shame on her she wasn’t even nice about it. You weren’t even busy! If it takes 30 minutes to process 1 person your employees are lazy and failing you it’s time to fire some people. I’ve been holding a full fricken bladder for this entire time!! And I’m a disabled vet with IBS so thank you sooooo much"

"Highly suggest avoiding this location and choosing another even if a bit further for your pre-employment drug screen. Checked in with ID at Kiosk 8AM and was automatically assigned a 110 PM appointment. Arrived early, was spoken to rudely and sent away to another location (two different reasons, one my order was wrong and then when I insisted another reason was no drug screens after one PM). You will save time by going elsewhere, especially if you need to test by a deadline"

"Unprofessional is the nicest word that can describe this location. Rude staff, unorganized and wasted an hour of my time. After checking in and waiting, I was told they couldn’t do anything unless I printed out a form for my test. The website never pointed this out for my specific test (self-ordered blood test through Quest) and there was no requisition to test. The staff member working was unhelpful in next steps and had an aura that seemed to convey that I (the customer) was an inconvenience. Regardless, I went to another location that same morning and got the test taken care of with no issue. I wouldn’t trust this location with any specimen of mine and I consider my visit here a waste of my morning."

"Came in for a simple blood draw for a CBC test (one tube). Person on duty couldn’t find a vein if her life depended on it. I have thin skin and “vein up” easily. You can easily see the veins in my arm. She missed the first vein and then dug around like she was digging potatoes up. The second vein attempt on the same arm she went completely through the vein like it was three inches deep. More than 48hrs later, the inside of my arm is bruised and looks like a heroin junkie’s. I regularly donate blood and have my blood tested for health monitoring and have never had this much trouble having a simple blood draw. I wouldn’t trust this location with a spit sample."

"I made an appointment for a test, and though I did schedule the correct test, they said they can't do that specific test after 1pm. Why can't you? Do the pee cups turn into pumpkins after 1pm? Or by 1pm are you just too tired to deal with it? This wasted an hour of my day"