BMW of Santa Maria

"One star because zero is not an option. Purchased new tires and paid for an alignment for our Volkswagen. They installed tires that were nearly 3 years old. They immediately wore down. Less than 5k miles. Spoke to GM, he said he would look into it. He did not. Passed it along to someone else. I was told they would offer a discount on another set of tires. No thanks. Horrible leadership and zero accountability."

"Probably the easiest and most pleasant car buying experience we’ve ever had. Everything was done over the phone with our sales rep Caleb, there was no going into the dealership and spending hours on end haggling.. We got a fair deal; ordered the car and were done with what seemed like little to no effort. Caleb was always responsive to any questions we had and kept us apprised of the vehicle’s progress as it made its way from Germany. There were no surprises when it came time to signing the lease and no pressure to buy any “add ons”. All the leasing paperwork was prepared and ready so no time was wasted. Any questions were answered in a professional manner. The numerous tech features of the vehicle were explained in depth not just rushed over. This was very much appreciated. There are other options around and while the vehicles will be the same I don’t think the buying experience at BMW of Santa Maria will be beat (or even matched)! Worth the drive if necessary."

"I had an incredible experience with BMW of Santa Maria. They went above and beyond to assist me throughout the entire process of getting the car I wanted. The level of support and effort they put in was outstanding. They truly made every possible effort to ensure I got the car of my dreams. I highly recommend their services, and I'm genuinely grateful for their dedication and assistance."

"We've come to BMW of Santa Maria twice now due to Jon Shafer. He helped us with our M5 and now our M3. He also helped with a 340 years ago at a different dealer. Over the times he's helped us, he's made each and every time a special experience. His thoughtfulness, professionalism, and utmost care is something truly rare not even in the automotive industry, but in life! I honestly can say, he's the only car salesman that I truly and wholeheartedly call a friend. Thank you Jon for all that you do to make these car buying experiences go smoothly. You really are the best!"

"HUGE THANKS to Edgar for helping me build and get my dream car, BMW M4 Competition xDrive. I've contacted several dealership in SoCal and NorCal just to get this car but didn't get any luck, fortunately Edgar Martinez of BMW Santa Maria reached out and helped me get my dream car. He has been very helpful from start to finish, answered every question I have and always kept me informed of the status of my car build. and after almost 3 months of wait car finally arrived and it was delivered to me the way I asked, BMW Santa Maria TEAM and Edgar Martinez was a delight to work with. definitely coming back here for future business"