Ashley Store,

2385 North Germantown Parkway, Memphis, TN 38016

"I've been at the Cordova location many time & purchased pretty much all our furniture there. They are always kind and helpful. Today Justin Holloway was the sales associate that helped me. He was very knowledgeable and efficient. I didn't have to wait long for him to do the paperwork. I highly recommend Ashley Furniture in Cordova and Justin!!"

"Justin was absolutely incredible and helped us find a great couch!!! He listened to what we wanted and knew the products very very well. Overall we had a great experience!"

"Searched online for a few different mattresses & had a couple picked out. Went in & showed Larry the one I had in mind & he set me up with a better mattress. Larry was very informative on everything and very thorough. Can't wait to get my new Sealy mattress & adjustable base!"

"Lee helped me and my wife the whole way. We were torn between two different sectionals and she was very helpful in helping us weigh our options. We ended up purchasing the first one we looked at, added an additional section, and the coffee table that opens as well. Chuck helped us at the payment stage will Lee moved on to someone else that needed assistance and he got us taken care of and also let us know about the protection plan which we added on to our purchase as well. Dealing with folks like then makes you feel a lot better about spending that amount of money when you're dealing with nice people. Will definitely Italy be returning when we decide to update our bedroom or kitchen furniture next."

"My latest experience was completely different this week than it has ever been. My wife and I spent a couple of hours in the store putting together a bedroom set. The salesperson emailed me an order confirmation. Three days later, I returned to the store and questioned that I didn’t see the discount of 25% that was discussed. The salesperson said he would need to redo the confirmation. He proceeded to increase the price line by line, saying the discount was applied but not shown on the original confirmation. I explained I had gone online while he was off three days and came up with the same pricing, without any discount. He said online pricing is already discounted. I said ok, what about the $1000 off an advertisement since I was spending well over the minimum required in store. He said they’re not allowed to double dip on discounts but would ask his manager. This would have been the fourth time in two trips to the store he needed to “talk with his manager” I became frustrated by the lack of transparency with the situation and told the manager when I left. I have purchased thousands of dollars of merchandise from Ashley in my lifetime but never again."