Premier Flooring Inc

"Very nice. Provided a recommendation on how to get our grout cleaned."

"Do NOT recommend Premier Flooring. Staff is nice and personable but that is where it all ends. I bought new flooring for my entire house. The measurements were way off (well beyond the normal 10%). Of course, when you try to return it, you the consumer have to pay the restocking fee even though it was due to their negligence). But they did accept 1 portion of the return (explain more later). Ordered tile from them and they were hired to perform the installation. They sent 2 subcontractors out to install, both walked off the job. However, they had no problem ripping open packages of tile. We returned the tile as their subcontractors left it and was told they were working on a refund. Months go by and no answers. I contact my credit card to fight this, and Premier comes back with things like “All Sales are Final”. “It was posted on our counter”. Yet, they accepted the return of part of the order (again at my cost for the restocking fee). So, we returned the material to them but did not and will not credit me for it. Again, this is after 2 of their installers came out, opened the boxes and then walked off the job. Reading their response to my credit card they put inaccurate words in my mouth (yes, they flat out lied to save themselves a little money). Bottom line up front: Premier Flooring cannot be trusted. They do not have reliable subs and evidently taking measurements is not a strong suit of theirs. You have several other options for flooring in Wilson County and I suggest you look every other direction unless you want to get ripped off, have delays in installation and then have to go to another store to get material that will work."

"We went to 3 other places and got no service - like the didn't need our business- Big Daddy's was one of them- so we went to premier flooring- and we were treated like royalty- and are tickled to death with the results - very professional- kind and prompt- we will absolutely use them again and no one else!! You won't be disappointed!! March 12.2018 Since we were so happy with our kitchen flooring We decided to use Premier Flooring for my work Remar,Inc- our conference room and 2 offices. A-Aron Wilson came out to measure- he is an absolute pleasure to work with! In our conference room we wanted to replace the carpet with tile- Aaron found the exact same tile as in our hallways! That tile has been in this building for years and years! Our owner wanted the tile put in before a big client came in and Aaron bent over backwards to make it happen- The installers were super nice and SUPER fast!!! We are so please with Premier Flooring's customer service and quality of their work. Thanks again!!"

"My wife and I have used Premier Flooring on two separate occasions and we are absolutely ecstatic about the results! We had our entire three bedroom upstairs and stairway re-carpeted and our entire basement and stairway re-carpeted. We couldn't be happier! Our salesman, Aaron Wilson, went above and beyond by bringing out samples for us to look at and taking the time to measure the areas. He was patient with us and extremely professional. Our installers were great! They were on time, did the jobs quickly and precisely, put the furniture back exactly where it went and cleaned everything up when they left. I recommend this company to everyone. Thank you so much Premier Flooring!!"

"Great service! Quick and efficient, great communication, brought flooring samples to me very helpful! Love my carpet which was installed downstairs (in between my hardwood, which was taken great care of!) stair case and all over the upstairs (moved lots of heavy furniture and still great time and installation!) Very quick and perfectly done! Thank you Premier Flooring! Love my carpet!"