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Aaron Ford of Escondido Service
1717 Auto Park Way South, Escondido, California, United States
About the Aaron Ford of Escondido Service
Aaron Ford of Escondido Service is a reputable car repair institution located at 1717 Auto Park Way South in Escondido, California. With years of experience in the industry, our skilled technicians are dedicated to providing top-notch service for all makes and models of vehicles. Whether you need routine maintenance, major repairs, or just a tune-up, our team is here to help. Trust Aaron Ford of Escondido Service to keep your car running smoothly and safely on the road.
1717 Auto Park Way S, Escondido, CA 92029, United States
Opening hours of Aaron Ford of Escondido Service
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 16:00
Sunday:
Day off
Reviews of Aaron Ford of Escondido Service
"I got my truck serviced for an oil change. I was told I can get a Lyft the following day to come pick my truck up since I was leaving it overnight. I called 3 times, no answer. I left 2 voicemails, no call backs. Time waiting for 5 hours… when I dropped my truck off, all 4 tires had 27-30psi before taking it in for service. After I got the truck, it said 80psi for all 4 tires. I do not know why any tech or service advisor would release the vehicle after this error. Now after two weeks of driving, my PSI reading in the truck is still saying 80psi. They said I would have to pay for the fix.I am now calling them to have them fix my issue after the oil change. No one will answer the call. I was told I would receive a call in an hour when I got a hold of someone earlier today. I have called 4 times. 4th try I called sales Department for them to try and find me someone, they just said “hang on, I’ll transfer you” it went to voicemail again. This place has caused the biggest headache. 1. Oil change, turned into issues 2. Told id have to pay for the issues, yet no issues when I dropped my truck off. 3. Told I can get a free ride to pick up my truck since it was left overnight. No one gave me a Lyft. Paid for it out of my pocket. 4. No one will answer the phone. I do not believe they will ever call back after leaving a voicemail."
"Julio has been the one helping me with his customer service skills and extensive knowledge of cars, making him an ideal salesman to work with it has been a pleasant experience."
"Took my car here for warranty work. The service rep was absolutely terrible. I'm not sure he enjoys his job. His communication skills were lacking. He didn't relay information and i had to ask and then he seemed to get irritated. Instead of a greeting like ...good morning.... it was.... did you need something. He didn't bother to call me when parts were in so I could schedule to take my car back to get work done. I had to call their parts department to find out the parts were in. They needed to keep my car and he set up a rental at Enterprise. The ride service never showed up to take me to Enterprise so I just walked there only to find they didn't have a car for me and had told the Ford svc rep that when he called over to schedule it. Gosch also did a recall fix while my car was there but had failed to notate it in my vehicle details. When I took the car to another dealer for basic oil change they needed my paperwork from Gosch to prove recall fix was done. Overall a negative experience. Won't go back to them for service."
"I wish I could give 0 stars. My husband and I purchased a 2021 F150 from Gosch last year (and yes I reviewed them then as well because I was happy rhan but here’s an update), we have taken it back to get serviced a few times. The last two times have been awful. In December of 2021 we paid for a alignment and tire rotation, we get the truck back and my husband decides to check the tires a few days later to find out one or more lugs on the tires we’re LOOSE! He called to let them know and they gave excuses said our techs would never blah blah. We went on with it. Come to Saturday 8/20/2022, we scheduled a oil change and my husband let Victor know a few things he wanted checked. Victor was completely rude about all the things we needed looked at, speaking to him as he was a child who didn’t know anything about the vehicle, very degrading. Also asked about some recalls and they said they would look at them. We left it there because we had places to be. Come back to pick the vehicle up and on the way home the wobble in the steering wheel is awful. The shakes shook the whole truck, we gave them a truck with nothing wrong with it to receiving it back with a ticking noise and the wobble. Horrible, I can not even believe I spent the money at this dealership. After multiple times to try and keep going back. Now we are trying to reach someone to fix the problem that was never a problem before and have received nothing back. I have videos of the shake and ticking. You would think after purchasing and spending the money at the dealership they would maybe treat you better to receive my business again when I am ready to purchase a new vehicle since my husband got the upgrade this time."
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