ALDO

"Love the broad selection of shoes. I always check Aldo’s first for any occasion. The store is always nice and clean and the staff are super nice and extremely helpful! Make sure you ask for Liliana, she’s great at helping you pick the perfect pair for any occasion. Thank you for always helping me Liliana!"

"I went in to return a pair of shoes I NEVER wore, because they didn’t fit. The girl took the shoes to the back and then came back trying to like rub/clean the bottom. Saying I wore them out and that she couldn’t take them back because they were ‘ruined and dirty’. They never fit, so I never wore them out. She was extremely rude. I think she’s actually the one who ruined the pair of shoes. She never said she was taking them to try and ‘clean them’. Now I remember why I never shop at ALDO. I’ll definitely be calling to speak with some one who could help me return the shoes that SHE ruined. *Update: They don’t answer the phone, either. I had to call corporate to try and get this resolved*"

"Don’t waste your money. Horrible quality and service!!! Purchased a sandal wedge for my daughters graduation. My daughter walked onto her campus and within 15 minutes of walking she called me and said the shoe broke. I had to take off my shoes so she didn’t graduate barefoot, thankfully she didn’t hurt herself. I went in within a week and a half, had receipt and they wouldn’t give me a store credit or refund. In the middle of me speaking, the manger, Angel, interrupted me and told me that no matter what I said she wasn’t returning the shoes. Horrible attitude and awful customer service and quality. They still have the shoes in their possession. Wish I could give ZERO stars. I’ll never go back and I’ll spread the word."

"This is the worst store. First of all I went on 4/18 around 3:30 pm. I waited minutes before someone came out to help. She comes out and said she was by herself. I called out several times before she came out. Two other customers walked out. If you’re alone there is nothing that urgent that needs to be done in the back during open hours. Next I had return I was told I couldn’t return because I started it online but I could not print the label. She was able to download it on my phone but I still couldn’t return the items in store. That was so weird. Not sure why the return could not have been cancelled. Anyway I saw the bad reviews and thought they were just being tough but I agree the customer service here is horrible and she was not nice. I think she could have done more. I don’t think shopping at Aldo is worth it. Again the girl was not helpful at all and didn’t want to be. You can tell when people just don’t want to be bothered!"