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Premier Window Tinting and Auto Glass
Simi Valley, California, United States
About the Premier Window Tinting and Auto Glass
Premier Window Tinting and Auto Glass is a top-rated car repair institution located in Simi Valley, California, United States. Specializing in window tinting and auto glass services, our skilled technicians provide high-quality workmanship and exceptional customer service. Whether you need to enhance the aesthetics of your vehicle with tinted windows or repair a cracked windshield, our team is dedicated to meeting your needs efficiently and effectively. Trust Premier Window Tinting and Auto Glass for all your automotive glass needs.
Photos of Premier Window Tinting and Auto Glass
1382 E. Los Angeles Ave #A, Simi Valley, CA 93065, United States
Opening hours of Premier Window Tinting and Auto Glass
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
08:00 - 17:30
Sunday:
Day off
Reviews of Premier Window Tinting and Auto Glass
"I have used premier for my last 6 vehicles. Called around for pricing and Fidel was willing to price match the competition. I specifically asked for 3M film, and was reassured that was fine. I made an appointment for Saturday. He arrived at my home about 10 minutes late, oh well. I set up a ez-up for shade, and provided a electrical cord and water to drink. I once again verified that he was using 3M film, and he said yes. He proceeded to start the tint job, and so I went inside. I came out about 3/4 way done and happen to see his boxes of tint sitting on the floor. It was Excel IRP 45 from American Standard Window Films. I questioned Fidel about this. He originally ignored my question, so I asked again. He said that he put the two 3M rolls in the ASWF boxes. I let him finish and paid him. He wrote on my invoice 3M, and told me he would send my Warranty card for 3M. I asked to see the 3M film in his truck, because 3M prints their logo on the film and has to be cleaned with rubbing Alcohol. He said that 3M stopped printing On the film because installers complained. Don’t get me wrong, I’m no expert in the industry. Things can change. But I can smell bullsh*t. I don’t know anything about ASWF, and it could be a great product, but it’s not what I asked for specifically. Unfortunately Premier has lost a customer, and I want others to be aware of my experience. Also still haven’t gotten my warranty card, even after multiple texts and being ghosted."
"Fair price, they go beyond. This was my first time here. After getting a couple of estimates somewhere else I decided to go with them. I picked up my car on mother's day and I loved how the detail note left on the dashboard. Can't ask for more this is exactly what I needed, I love driving my car with tinted windows even my husband doesn't need to wear sunglasses when driving my car."
"Open for business at 8a. The guy opening the business was super!! Unfortunately for a business that does window tinting, there's no one there that does the install. The morning guy kept apologizing and coming up with new stories why the guy wasn't there. All BS I'm sure. I waited 3 hours for a "replacement" installer. Then another 2 for my car to be done. Left at 1pm and I was the first car of the day. Install looked okay, time will tell. I'm pretty sure at one point the owner cruised by for a minute. Shows no concern for his business, customers or putting his employee in the position of having to do "song and dance"!!! Update-Changed to 1 star from 2. Passenger window has bubbles and trim across bottom of rear window is a hack job!! Definitely NOT going back to this place to get it fixed!!!"
"Please work on your communication with customers. When I dropped my car off at 8am no one showed up for 10 minutes. I was told the car would be complete in 3 hours, at 11am. They called to tell me it was done at 3pm. I brought the car back in to get bubbles removed. Appointment at 8:30am. I waited until 8:40am and no one showed up. I was late to work because of this. I dropped the car back off at 12pm, after I was told the work would be done in an hour. No one ever called me. I called them at 4pm and was told it was done then. There are still bubbles on my back window. I can't waste another day of my time to get such a small issue fixed. The tint looks good (minus the bubbles in my back window) and the prices are good, but customer service is terrible at best. I wouldn't recommend using them just for the headache this has caused."
"Booked way too much cars to get done took my car in and twice they were not able to fit me in even though I made appointments for both days. If they are short handed they should be considerate to the clients and be honest and say that they can't to the job on time as promised. As a business owner if you can't be honest and open then you have no business offering a service that can't be met on a timely manner its a good work ethic."
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