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Stevens Creek Chevrolet Service
3640 Stevens Creek Boulevard, San Jose, California, United States
About the Stevens Creek Chevrolet Service
Stevens Creek Chevrolet Service is a trusted car repair institution located at 3640 Stevens Creek Boulevard in San Jose, California. Our experienced technicians provide top-notch service for Chevrolet vehicles, ensuring they are running smoothly and efficiently. Whether you need routine maintenance or major repairs, you can count on us to get the job done right. Visit us today and experience our excellent customer service and expert automotive care.
Photos of Stevens Creek Chevrolet Service
3640 Stevens Creek Blvd, San Jose, CA 95117, United States
Opening hours of Stevens Creek Chevrolet Service
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Stevens Creek Chevrolet Service
"Great customer service. High prices for repairs."
"Wanted $600 to inspect a "service airbag" light and a known issue on the charge port of a Chevy Spark EV. That is the charge before any repair costs! I would expect this stage to be free, especially for these easily diagnosable things - and especially for a known issue."
"Have an 2002 Silverado that I decided to keep and brought it in to get all the service done with it having over 180k miles on it. There were some things that needed to get changed out, but it was expected with the age of the vehicle. During the process, one of the sensors went out, and they have been really great about taking the time to look at the issue for me. I would have had no idea how to handle this on my own nor had the diagnostics equipment to do it. I appreciate their focus on making the vehicle right. Drove like a new truck when I got it back."
"Complicated feelings about this place and how to rate them; I scheduled service here twice because of their ability to schedule on Saturday, which can be difficult to find. The first was a routine mileage based maintenance, and the second was for a wheel bearing. The routine service was painless, market price, and felt like a satisfactory transaction. However, when I brought it in for a routine and typical wheel bearing sound, I was told that the problem was significantly more invasive - crankshaft balancer and rear transmission mount, a price two orders of magnitude more than I expected. I opted to take the vehicle to an independent shop for a second opinion, as I simply don't have the liquid assets to NOT get additional input. The other shop identified and replaced the passenger front wheel bearing, and the symptoms were resolved. My consternation comes from two points: the fact that I paid full price for diag time that never indicated the wheel bearing at fault, instead opting for a big ticket expense that wouldn't have resolved the issue for which I scheduled. The second is that the bearing noise was omnipresent with or without the engine running (i.e. still present on electric motor when charged), which lead me to believe the diagnosis was incorrect (because why would the crankshaft balancer make the howling bearing noise when the engine isn't running?) or at least dishonestly presented as the only option (265$ to disregard the obvious solution in search of other problems). I understand that I am trusting professional expertise AND mechanic best judgment. However, I could have spent 12 hours labor at 300$ an hour (price quoted) to not resolve the symptom. All this to say, potentially tread carefully. Do some research when they offer their diagnosis, as they may not be incorrect, but disingenuous can be just as, or more, expensive for those without deep pockets."
"Was called Momentum Chevrolet...Now called Chevrolet of Stevens Creek. Alot of the same faces. Happy they are still available to work on my vehicle."
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