Quality Tune-Up 10801 Folsom Boulevard, Rancho Cordova, CA 95670

"I brought my car in to be smog inspected and it passed, but he said there is some hose that has a valve. He showed me the paper which showed all areas passed. Only they could replace it for a fee before granting me my certificate. Then proceeded to charge me the full amount of the inspection. They are criminals."

"Horrible experience. Would definitely advise anyone looking for a good shop to look elsewhere."

"The service was mid. The receptionist is super rude and has an attitude. She told me that the labor for my vehicle was going to take an hour, approximately 2 hours and a half later my vehicle was done. When I asked her what it is that they did to my vehicle that took longer than what she said, she responded with “well it takes a long time to remove spark plugs”. She didn’t even explain to me that they had done a multi- point courtesy checklist. A nice update or something would of been nice. Wouldn’t recommend. Never coming here again."

"Awesome service! Danny was so nice. I moved to from Sac to RC and didn't want to give up the great service I've been getting for last 4yrs at Florin Rd location but they are just as fast , friendly and same great service and prices. Highly reccomend!"

"My husband came there today for an oil change and had a few issues: (i) the cashier was too distracted - there was something on her lap that she was more focused on and paid no attention to the fact that his truck was ready and instead went outside to talk on her cellphone. When she returned, my husband had to point out to her that his keys were on the counter because she was not paying attention. Her customer services skills were lacking - perhaps she needs to be told that her customers come first and she should be paying attention to them and not to perhaps, her cell phone and (ii) the tech that worked on his truck removed part of the dash and left it on the floor of the truck. My husband was very unhappy to see that on the floor of the truck and had to ask him put it back. I went there last month for a smog check and the tech who helped me was awesome but today's oil change left a bad taste in his mouth. He's an easy to please guy but this interaction made him state that he will not be returning and will find another place to do business."