Natomas Auto Body & Paint
829 Del Paso Road, Sacramento, California, United States
About the Natomas Auto Body & Paint
Natomas Auto Body & Paint is a trusted car repair institution located at 829 Del Paso Road in Sacramento, California. Our experienced team of professionals specializes in repairing and painting vehicles to restore them to their pre-accident condition. Whether you need minor dent repair or a full paint job, we are dedicated to providing high-quality service and exceptional results. Visit us today for all your auto body and paint needs.
Photos of Natomas Auto Body & Paint
829 Del Paso Rd, Sacramento, CA 95834, United States
Opening hours of Natomas Auto Body & Paint
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Natomas Auto Body & Paint
"They're good at covering the majority of your scratches, but I feel like their service is overpriced. I got charged an unreasonable amount for a few scatches. They also keep your cars for days, while a dealership would give you back your car the same day you bring it for service."
"They went above and beyond to restore my car to its previous condition (even better condition with a beautiful detail clean) had a problem with tpms lights being on. They were able to bring someone in with the proper tools to reset it. I couldn’t be happier."
"It took this place over a month to complete my car’s repairs which they estimated would take about a week. During this time, they provided zero updates and modified the pick-up date about 4 times without notifying me or providing any updates. After having called on multiple occasions, the rationale that they provided for not being able to release my car to me ranged from parts not coming in, mechanic quitting, and missing insurance payments. After speaking to my insurance provider, they clarified that this repair shop hadn’t sent out the remaining requests for payments until the night before, all of which was after the pick-up date they had identified. Essentially, the auto repair shop would not release my car to me, even though the repairs were completed-due to missing payments from the insurance-though they never submitted the request to the insurance. Once everything was paid, I arrived to the repair shop to pick up my car at which point they stated that they still needed to attach a tire which would take about an hour-this is after stating that my car was ready to be picked up. To add, all communication with the front desk has been utterly unprofessional and unproductive."
"My vehicle was vandalized and had a wait time for repairs of 3 weeks. Called these guys and got my vehicle in within 3 days and 1 week later I picked up my car just as I did off the lot. Fully detailed (which they didn't have to do I would have been happy.) All in all professional staff, accurate ETA on repairs, and the professional aspects that you expect from a shop is 100% accurate. Highly recommend!"
"I think it's hard to find a car shop to trust, but I have found it and I never go anywhere else now. I've had a few unfortunate reasons to see them- an accident, a metal piece hitting my car on the freeway, a hit and run, and most recently my back bumper started to pull off after the bottom got stuck on something. The damage wasn't bad and I could almost get the pieces to snap back in. Almost. I called for an appointment and they scheduled same day, shortly before closing. I got there and they asked what I was looking for. I just needed it to snap back in and I couldn't make that happen. There was one small piece that was broken that kept it from lining up properly. The person I spoke to asked if I had 10 min for them to look at it. He brought my car back minutes later with the bumper on and didn't charge me! Rather than taking advantage of me, they did a very simple repair that took them a few minutes, and didn't charge. I was and am so grateful. That is how you gain customer loyalty- along with their professionalism, and excellent work!"
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