Allman Family Auto

"The customer service I received from these guys was great. Unfortunately, after the service was completed my car broke down and overheated in 3 different states. I had to have the car towed twice and took it to 3 different shops until finally my local Toyota dealer found the problem. My radiator and thermostat had been replaced by Allman, on a Lexus LS460. I did not have any issues for a month or two after the service. Once I started doing long drives the car started overheating. Finally after having the car towed back to my local Toyota dealer (Grants Pass Toyota), they found the problem. When the thermostat was replaced, one of the 3 bolts used to button up was the wrong size. All 3 bolts should be 10mm. One of the bolts used was 11mm, which kept the housing from completely sealing correctly. I have not had a problem since GP Toyota identified this issue and have put nearly 10k miles on the car. I called Allman every time the car broke down and they were very helpful in trying to identify the issue, thank you Rusty. They did take the time to talk to a few of the different shops that tried to help find the problem. I appreciate this and think there customer service is great. Unfortunately, I was still left stranded in Utah, Washington, and Oregon. From now on, I'm going to stick to Toyota/Lexus dealers for work on my car. I think a brand specific specialist is just a safer way to go after this experience."

"Went in for an opinion about my AC system. It seemed that the compressor was not turning on all the time. Rusty, who was the nice man in the office, took time and explained it was probably the compressor clutch. He knew I was living just over the border in Mexico and suggested I had it done down there. He was concerned I would be without my car for too long if I left it for them in San Diego. It turned out to be the compressor clutch, just as Rusty suggested. I would not hesitate to take my car here in the future at all. I got a very good vibe from Rusty and can see they are honest. Thanks!"

"First time customer and was fully impressed by the professionalism of Allman Family Auto. Never over promised a thing, and Rusty was in constant communication with me on the status of my vehicle. Thank you again AFA."

"First came here for an oil change and I have been coming to Allman Family Auto for the past 5 years, I have found my forever mechanic. They are honest and reliable. Rusty is so accommodating and helpful! If you’re looking for great mechanics look no further."

"I had to do 60K service on my car and was looking for great reviews here on Yelp. I called few places , and I listen to what they had to say, one of those places was Allman Family Auto. I have no idea why, but when speaking with Mike (The owner) I felt this guy honesty and integrity all the way, just buy talking with him. So I chose him to do my car 60K service, even though their shop is 30 minutes drive each way from my home. The service was done FAST and VERY reasonably priced . their shop is clean, organized and very professional. I'm sure there are many good mechanics around, but finding one that you trust, is a different story. I completely trust Mike , the team and their work. no questioning in my mind, that Allman Family Auto is my number one choice for anything related to car repair!"