Valvoline Instant Oil Change

"Not bad, quick, and gets the job done, however. . . 4-5 years ago, while I was stationed here. I went to get an oil change. Turned out my oil drain pan wasn't fully seated up and eventually scrapped onto the ground, making a terrible screeching sound. I went back to ask what the deal was. They said it could be the possibility of the speed bumps all on base and wouldn't affect the car. At that time, I didn't know much about basic maintenance. But for them to blame it on the speed bump is crazy. They also over tightened my oil drain screw and had to get a new one when I decided to learn how to do my own oil changes."

"Staff are VERY friendly and did a thorough job explaining the process. Especially for my situation where I provided the supplies and they did the service. A bit pricy for the service only as I paid $50 for my own oil and filter."

"The service was so quick and easy, they did not try to upsell at all, and everyone was SO pleasant! It was such a great experience and I won’t be going anywhere else for oil changes."

"Jontae is one of the best professionals that has ever serviced my car. I brought in my vehicle to a previous Valvoline and the service technicians noticed the oil filter had become rounded, they attempted to remove it but couldn’t, therefore I could not get an oil change done at that location. Jontae however was determined to fix the issue and ensured that it would be taken care of. After anxiously waiting, he was able to get a brand new oil filter installed and complete the oil change. I can’t thank him enough for his efforts and positive attitude. Give this man a raise!"

"I came here on Sunday and by Monday the bottom of my car fell off and dragging on the street. Don’t come here if those goofy ah kids are working here. First bad experience here and I have been coming here for 6 years."