S & R Towing Inc. - Fallbrook 124 West College Street, Fallbrook, CA 92028

"Absolutely HORRIBLE experience. These guys botched a simple tow job and TOTALLED my car in the process!!! After that failure, they proceeded to try and charge me extra, made me drive over 250 miles back and forth to try and get my belongings, and then tried to charge me again!! Absolute worst service I have EVER experienced. Every single one of there representatives were rude, especially someone named Christina. This excremental pit needs to be shut down! Go elsewhere for a tow, these guys will STICK you!"

"After my husbands accident his bike was taken hear. With terrible luck this fell over a long weekend so we had to pay an extra $150 to have somebody come open the gate or we can wait an extra day and pay $75 more , by waiting for normal business hours.That's what their dispatcher or women working the phone had explained to us anyway. We took the cheaper option; coming to find we had more undisclosed charges plus a lien charge. We were asking questions on why these charges were there and the women working refused to let my husband speak and yelling over him simply asking a question "you called on the 16th today's now the 18th" she must have done this about 3x before I told him to pay her she is extremely rude and unprofessional. Low and behold her attitude changed. It's no wonder they price gouge no one would go heer by choice with such rude employees. If you do chose to work with this establishment I strongly suggest you don't let her intimidate you like she tried to do with us."

"Had these guys tow my car home. Saw them load up my car. Waited for them at home and some how they damaged my fender. Got the job quoted for over $2,000. Owner said there was no way it would cost that much to fix the car. Parts alone were over $1000. They never ended up fixing my car just brushed it aside."

"I had them tow my Ford F-800 that had a flat tire. Due to it being a large truck the tires are not easily accessible and I had to get it towed until I got a tire. They removed the drive shaft (which is standard procedure) but failed to put it back. We only have one driver for this truck and he had to go to he hospital (for other reasons) we didn't notice the driveshaft was not put back until the driver came back and tried to drive it. I called S&R and apparently their "policy liability" allows them to remove parts and not put them back; leaving an otherwise great truck unusable. Now I have to pay someone to put it back because I can't do it myself. That's aside from the $1,500.00 I already paid S&R to leave my truck not running! Spoke to Liliana who was very rude, yelling and basically wanting to hang up on me. I also spoke to Greg who was no help at all. They pretty much said figure it out yourself. Thanks for nothing S&R!"

"Our car was stolen and apparently when the police pulled the thief over he had no license so our car was impounded before we even noticed it missing. So arriving at the tow yard to pick up vehicle we were informed the cost was over 300 bucks to get the car out. We were unable to come up with all of it that day which was Friday sign on the door said they were closed Saturday and Sunday so Monday we go back down to pick up our car and we’re told it was 500 Thankfully we brought enough money to pay the 500 for our car to be stolen. Now mind you I believe the tow company did a job and should get paid but what the heck?? Maybe someone should take into consideration the circumstances and charge a more realistic price for storage. I understand it’s regulated but really?"