Classic Collision

"Bumper was fixed perfectly. Just like new! I was very pleased with the quick turn around and customer service. Daniel and Luis did a great job and will recommend them to anyone I know that needs body work."

"Recommend: Because front desk is Non Performing Characters (NPCs) which gives random responses check back in 72hrs no update yet. So always ask them what stage repair is at and what you guys waiting on, Is work started yet, where it is stuck on so you can resolve any issue with insurance or something in your reach. Everything good but front desk aren't good enough, they need to hire smart people on front desk, people right now gives random responses simply not interested in giving full details, answers like check back in 72 hours not telling what process of repair is stuck on. I had issues when my insurance was not quick to reach shop insurance representative walked off the job, people at front desk didn't tell me they are waiting on insurance response, some how I was able to connect to repair representative at shop he told me we are waiting for insurance, I had to call insurance and issue was resolved but 1 week wasted because of random response from front desk " check back in 72hrs" same repair another time when payout receipt was emailed to shop and shop had no idea they received I was called, again random response check back in 72hrs another week wasted had to call insurance guy to tell them please confirm they received receipt. 2 week worth of work work was dragged into 4 weeks all because of NPC front desk. My service was done and i am satisfied 100% with service all other team is very good."

"This company had my car for over three (3) weeks due to a car accident. Every time we called they would give us a future date for when repairs would be completed. Our last call they said “we can’t provide an update.” We called our insurance company and found out they had not released payment for repair. So for almost a month we had to endure a hardship of no vehicle, because the company never informed us the car wasn’t being repaired. You would think they would have communicated with us. Therefore, I picked up vehicle and took it to a more reliable and professional company"

"At first look, I was very satisfied with the work from classic collision. The paint match is good and the damage was repaired. I noticed a couple days later some wires hanging under the steering column and upon inspection it was clear that they had left a panel cover out from the steering column underneath and that left the Steering column exposed as well as the wire harnesses. I took it in to classic collision in Winchester today to get it looked at and they told me that it was never there. I bought this car brand new off the lot I know it like the back of my hand and I know the panel cover was there. They just told me nope, it was never there, like I don't know my own car. Very disappointing. It's a $50 panel and I just gave them over $1500! Sad they would discount my intelligence and my recollection of my own car. Not sure how many screws or bolts they left out that were "never there"."

"Do NOT take your vehicle here! This place simply is not capable of performing timely repairs. I took my vehicle which was in a minor fender bender And they have now had my vehicle for a full month. You will be required to sign paperwork that says you cannot pick up your vehicle early or before the work is completed or you will pay large fine, I believe they do this because they know they are going to keep your vehicle as long as possible. I’m aware of supply chain issues But we requested not to start the work until they had all the parts they needed which of course they failed to do because of their inadequate estimate."