Caliber Collision

"Body work looked great. Plus they had it cleaned . I had brought up the alignment after the accident prior to repair and when picking it up. I was told the alignment was good. Immediately drive in at home. I knew the alignment was off I took it to another shop. After driving home and feeling the alignment way off. They ran a test and the alignment was way off."

"DO NOT TAKE YOUR VEHICLE HERE: I experienced a minor car accident that resulted in some damage to my vehicle. Unfortunately, the repair process turned into a frustrating ordeal. The repair shop kept my vehicle for three weeks, assuring me that it was ready for pickup. However, shortly after my wife drove it for a few hours, it started displaying error codes and became unsafe to drive. We promptly returned the vehicle to the shop, only for them to clear the codes and return it to us without addressing the underlying issue. To our dismay, the vehicle started showing error codes again, this time related to transmission problems that were completely new and unrelated to the initial accident. I took the car back to the shop for the third time, hoping for a resolution. However, their response was disheartening. They informed me that the transmission was in bad shape but refused to repair it, claiming it had no connection to the initial accident. What adds to my frustration is that I have records from the shop confirming that they checked the transmission each time the vehicle was brought in, and it consistently passed without any faults. Despite this evidence, they are insisting that I pick up my vehicle without addressing the transmission issue, even though it originated from their shop. This lack of concern for my family's safety, as my wife and kids rely on this vehicle, is deeply troubling. Furthermore, I had to bear the cost of the rental car out of my own pocket throughout this ordeal. This situation has left me feeling frustrated and let down by the repair shop's lack of accountability and commitment to customer satisfaction. My car was returned unwashed and with grease marks (pink) all over the body and mirror, the car wash could not take them off. NEVER DO BUSINESS WITH THEM."

"They did a great job in less than expected time, paint job was on point, I was hesitant to go first but they were great from day one and following up with the updates, we asked to use OEM parts which makes it a better output, highly recommended"

"Angel was a man that was very polite he worked really well with enterprise rent a car. I don't know I think he represents a company as prestigious and that's good. I'm happy with the work they did on my car they have worked on my Jeep in the past and I think they're doing a great job. I think the lady in the offices were very polite and humorous and if a stressful situation I appreciate their attitude."