Santa Margarita Ford Fleet Service Center

"JUNE 27, 2022. THEY DO NOT SERVICE MOTORHOMES. I should have known better and called them to verify before driving 60 miles only to have a very apologetic representative call me to say "Sorry, we no longer work on mobile homes" just as I arrived. With this company's help and my haste, I wasted $120 in fuel. YOU NOW KNOW."

"I always bring my companies vehicles in to be serviced here, I lost track of time yesterday and they were closed. I got through to Amy in service, she got ahold of Kyle and he waited there for me to pick up my truck. Paul is always very helpful and the crew showed their over and above professionalism! Thanks again!"

"I have noticed trans issues in my 2016 Explorer since I got it. I have taken to a total of 4 ford service centers. The first three dismissed my concern and said it was just a computer issue and reset the computer. The tech here Finally agreed with me the issue appeared to be more significant. He pulled out the trans, identified a host of problems, replaced all of the damaged parts and rebuilt, and its running perfectly now. I am so glad to have found them with just 500 miles left on my warranty. Not to mention the complete brake job that they did for a very competitive price and the brakes work great. Top notch service, will never take my car anywhere else."

"This is for the Fleet repair center. We are on the road and from out of state. Made an appointment and the folks here really went out of their way to be accommodating. They diagnosed and repaired, working hard to get it all done in one day at a reasonable price. It's hard not to feel vulnerable from out of state seeking car repair, but the professionalism was so high. Special shout out and thanks to Dan at the desk and Kyle the mechanic- thanks again for getting our camper van safely on the road."

"Our 'go to' shop for our south county fleet. Paul is great to work with and here's why: He will pickup and deliver trucks to and from our locations in the area. Communication is on point - he's available whenever we need him by phone, text or email. Honest diagnosis, he won't try to sell us anything we don't need, but will let us know if and when it's necessary to repair an issue before it leads to massive costs down the line. Turn around is quick - it's important trucks are fixed fast and done right the first time and Paul understands that everyday our trucks are off the road, we're losing revenue. Lastly, and probably most important, price point for parts and labor is fair."