Rack Attack Berkeley | formerly Rack Solid

"Dear Rack Attack Berkeley | formerly Rack Solid Manager I hope this letter finds you well. I am writing to express my heartfelt gratitude for the outstanding service provided by your team at Rack Attack Berkeley formerly Rack Solid installing a bike rack on my Lexus car. From the moment I walked into your shop, I was impressed by the professionalism and expertise of your staff. They listened attentively to my needs and offered valuable insights to ensure the perfect fit for my vehicle. Their attention to detail and commitment to excellence truly set your shop apart. Not only was the installation process smooth and efficient, but the quality of workmanship exceeded my expectations. The bike rack is securely fitted and seamlessly integrated with my car, providing both functionality and aesthetic appeal. I can confidently say that your team's dedication to craftsmanship is second to none. Beyond the technical aspects, I was also deeply impressed by the exceptional customer service I received throughout my experience at your shop. Your staff demonstrated genuine care and concern, going above and beyond to ensure my satisfaction. Their friendly demeanor and willingness to assist made the entire process a pleasure. As a discerning customer, I have high standards when it comes to service and quality, and I can confidently say that your shop has surpassed them in every way. It is rare to find such a combination of expertise, professionalism, and customer-centricity in today's market, and I commend you for maintaining such high standards. Please convey my sincerest appreciation to your entire team for their outstanding work. I will not hesitate to recommend your shop to friends, family, and colleagues seeking bike rack installation or any other services you provide. Thank you once again for exceeding my expectations and for your dedication to excellence. Warm regards, Rishad. Hakim From: Antioch, California"

"I purchased the Thule XT XXL from Rack Solid for our ski trips to Tahoe and other resorts. The staffs are very experienced and patient. Price is competitive. Product is well built. Will definitely buy there again."

"Buying a roof rack system for your car can be a confusing experience. It was for me, at least until I contacted Rack Solid in Berkeley. Their techs are very knowledgeable , pleasant , do not give you a " hard sell"and provide very good service. I was able to schedule an installation with 1 day's notice and they did an excellent job of installing the rack, orienting me to it's use, and helping make use of parts from my old rack system. I recommend Rack Solid. As their name suggests, they run a " solid" business."

"Rack solid is awesome! They had a Yakima part I needed that was out of stock everywhere else. And when I had an issue installing it, I brought it in to the S.F. location, and they helped me figure it out. Come here for your roof rack needs - you won’t regret it!"

"Solid staff and customer service. I had a sleeping child in the car, couldnt get out. Made a phone call, paid by phone and they brought out my crossbar kit to me. Solid people and highly recommend. Ive been here for other racks and parts and have always had a pleasant experience."