National Car Rental 500 James Fowler Road, Santa Barbara, CA 93117

"I just received the receipt showing I took the car back to SD from California one way! Was in California but returned it to same location in California! Shocking to see an error of $ 2000 Need to be more careful w this group."

"Rented with National in Santa Barbara and was served by very kind and efficient staff. Crystal was friendly and welcoming and we had a great conversation about baseball as we completed the agreement. The car was practically brand new and was a pleasure to drive. I’ll be back."

"Website states being open til 11:30pm. When call automated states they are closed. They are all about customer service and the surveys when I droppped my car off, but 10 hours later still no email with my bill so I can complete my expense report. Will use Turo or uber next time I am in Santa Barbara."

"National is by Far the best Car Rental Company. They have seemed to figure it out. There is no crazy lines or archaic paperwork from a dot matrix printer. Just show your ID and go get your car. Best by far."

"The staff has always been very professional here and the cars are clean and usually a good variety of vehicles to choose from. However, seeing that flights come from LAX to the Santa Barbara airport and many flights come in between 930 and midnight, the rental car companies including National should stay open, especially if they have reservations I had to sleep in the airport because I needed to be in a city an hour away from the airport at 7am...oh, the counter does not open until 8. The crazy thing is, I was not alone. Several people were in the same predicament. This is the second time I got stuck here and it's getting old...one time an employee was kind enough to stay over and helped me and others but she made it clear that the counter is " supposed to be closed now" I thank you for that consideration but management should consider scheduling people to work until midnight when there is a heavy flight schedule...smh!!"