Roseville Chevrolet Service

"Some times I just wonder if my cars really need so much work done or if the dealership just justifies extra work to be completed based on their sales goals. Perhaps they are taking advantage of my convenience of using the dealership just in case they found something that was covered by my new car warranty. I have a had two somewhat negative experiences with Roseville Chevrolet in the last year on two different occasions and two different cars. I really didn’t have any negative experiences when the dealership was owned by John L. Sullivan over multiple years. New ownership seems too aggressive to make money in the service department. On two separate occasions their diagnosis of my car problems cost me well over $1,000 when I was just in for a basic oil change and service. In the end, the cost was more expensive than a typical tire store or a typical brake shop as applicable."

"Ed was great. We had no idea what was wrong with my diesel but through my descriptions and limited knowledge, he was able to fix it for a lot cheaper than I expected. I will return"

"I had an appt between 7am and 730 which was great. Should have been in and out. But when I got there I was told my contract had been sold to someone else and I would have to go to Toyota. So I went to Toyota and they told me they didn't have my contract. I had to drive all the way back home to get all my paperwork from when I purchased my car and headed back to Chevrolet. By this time I had lost my spot in line. Arthur tried to figure out what was wrong and couldn't get the help he needed over the phone but decided to get me my oil service anyway. I was frustrated because now it was several hours later but ultimately I was happy. Not Arthur's fault but it could have been better."

"Horrible service. Had to search for a rep to take in my car after waiting 10 minutes in the drop off lane. Service was very expensive. Was told 3-4 hours for work but actually took 5 hours. Had to call twice after 4 hours to check status but got voicemail both times. Finally got a call back after two calls to inform me that car was ready. Cashier was not friendly at all and acted like she hated her job. Not even a than you for my $750. Don’t recommend them for service. I will use alternate service centers for future work."

"Robert works in the service department and Brian works in the parts department,they are very knowledgeable when it comes to diagnosing any issues that come up and servicing my Chevy vehicles. Thanks for continued excellence over the last few years on a variety of vehicles"