Cold Stone Creamery

"I ordered a cake one week ahead of time. Pick up time on the receipt said 12 pm. Around 11:30 she called me to let me know they did not have green dye for the frosting. She let me know the manager was going to bring the dye later. I asked around what time ? She said I don't know, the manager lives far, I let them know it was fine to use white frosting. When I picked it up it was plain white with a few spots where you can see the cake. I asked her to fix it. Which she did. I also confirmed the flavor and she said yes.When it was time to cut the cake , it had oreo ice cream and vanilla . I had asked for cheesecake. Never ordering from here again. Plus they charged me for a custom cake. It was pretty much like the ones they have on the shelves. Nothing was customized for me."

"Ice cream was delicious I had the brownie batter, cake batter, and the cookie dough flavors with brownies mixed in for only just under $7. Customer service was nice, they answered the questions we were asking and were helpful. I've had cakes from here before as well and they're also top notch."

"No customer service at night. They didn't smile nor thank their customers. One of the staffs had to redo my order and still made it wrong, their new flavor of banana bread batter. She kept using French vanilla ice cream instead of banana bread flavor ice cream. She also didn't take the time to mix in all the ingredients for Founder's Favorite."

"decent ice cream spot, the peanut butter and chocolate combination I got was Ok (I like Haagen Dazs better). Service was decent, and we would visit again if in the area."