7-Eleven

"Lately everytime I come to this 7-Eleven in Scotts Valley, it's closed! It's 10:20p Sunday 2/25/24 & the doors are locked! Again! If it's Not going to be 24 hours, then at least post the hours on the door & update your hours here on Google Maps, so I'm not wasting my gas & time coming here."

"It's not open 24 hours. Showed up at 4 am and six am bike lock on the doors. Update your hours"

"This location is physically nice but the service here is abysmal. Went in to get hot dogs for my kids. Saw some kind of sandwich in a wrapper in the display behind the counter, but it was upside down so I couldn’t see the label. I asked what it was, was told chicken. This is where things start to go wrong. Upon being wrung up, I see the total is close to $30, which is about double what I was expecting. Then I see on the terminal that there is some mysterious $15.99 charge listed. Likely an honest mistake, but I had to notice and ask to have it removed. After completing the purchase, I go to get ketchup for the hot dogs, and find the ketchup bin empty. I track down the employee again, and only then am I told that they are completely out of ketchup. The employee shrugs. So now I have two hot dogs that my kids won’t eat. I leave the store, only to discover the “chicken” sandwich I was sold is fish. The top of the label where it presumably says it is a fish sandwich has been torn off. The sandwich itself was fine, but not really what I wanted. Seriously 7-Eleven, you need to do better than this."

"I love coming to this 7-11. I live on the East side of Santa Cruz, and I drive the 20 minutes to this specific location, not just because they are one of the stores that carries the type of cigarettes I buy, but, also because I am always treated like a friend when I go in there. The bad reviews I've read of this 7-11 are confusing to me... In general, people treat you in the same way you treat them. So, for the people that seem to think there are "rude" employees here, it may be good for you to think about how you're coming off to other people, first."

"Horrible 7-11 I was ridiculed for having my pants zipper down by the chip on his shoulder male employee that works there all the time. This happened maybe 3 years ago but guess what, I've never given you business since then and I hope this review encourages others not to give them any business. Turns out I'm not the only one who had issues with this guy, so good luck 7-11 I'm boycotting them for life."