Parkway Body Shop

"Superb service. This is a family owned business that has been around for decades. They are professional, timely, skilled and kind. Ron and the staff stand out from the crowd."

"This place is the real deal place to get your vehicle taken care of. They did a paint job on my brother 96 cobra 10 years ago and it still looks like he just got it painted. They go the extra mile to make sure your well taken care of. They have my 2016 ford mustang GT s550 there right now and only moved to car twice. So if that doesn't tell you that this place will take very good care of your car. Then I don't know what to tell you. Highly recommend!"

"I am writing an unbiased review so I shall include positives and negatives. I had a rear end collision and Parkway body shop was the closest to me so I chose it based on the reviews I saw. When people have damages to their car, they are a bit disturbed and auto body shop is one of the places they deal with in addition to insurance and car rentals. Positive - My insurance wasn't ready for my car to be dropped because body shop was backlogged, but my car was not in a state to be driven. I took the car in anyway for an inspection and Ron noted the car indeed was badly damaged and is not safe to drive. So, he basically took care of taking in my car even though he had a backlog - huge help! I got daily updates via text which was helpful and my car repair was done in the time promised - Amazing! Also the office manager/assistant was very polite and courteous. Don't remember her name (Donna?) - she was really communicative and nice. Negative - A week or so into drive the car after it was fixed, I noted rattling noise when I drove. I could detect it wasn't anything dangerous - if anything it felt like a screw or some plastic piece got loose. I can confirm this wasn't the case prior to the collision. So, I talked to Donna and she asked me to come in on a Tuesday. I did go in, and Ron didn't seem to know I was scheduled to come in - not cool. He was kinda short and upset I was scheduled in. Mostly uninterested to even hear what I had to say. He seemed more interested in the new businesses coming in. He got one of the techs to look at it and the tech looked for 10 minutes or so and basically acknowledged the noise but said it came from inside the car and he can't do anything since it wasn't part of the job. Am by no means an unruly customer and I value customer service during the job and after the job. In this case, the fact I have warranty didn't mean much since they get no more business. While I am grateful to Parkway body shop for fixing my car the first time, I don't think I'll go back to them. Despite the good work, I was inclined to give them 1-star for their post job customer service, but am going to be thankful and give them 4-stars because they did do a decent (not the best) job to fix my car."

"Parkway has performed 2 jobs for me. The 1st was a major repair of the rear bumper and the side door. That was performed under the other party's AAA insurance and was absolutely painless. Today I had a minor problem on another car and they almost took care of it at an extremely reasonable basis on a walk in no less. They do almost exclusively interance work, but if you have a case with them or are lucky enough to have your option mobile work to be done there, rest easy that it's going to be quality work and reasonably priced."