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Audi Stevens Creek Service and Parts
751 South Winchester Boulevard, San Jose, California, United States
About the Audi Stevens Creek Service and Parts
Audi Stevens Creek Service and Parts is a premier car repair and maintenance facility located at 751 South Winchester Boulevard in San Jose, California. Our expert technicians are dedicated to providing top-notch service for all Audi vehicles, ensuring that they are running smoothly and efficiently. In addition to our repair services, we also offer a wide selection of genuine Audi parts and accessories to keep your vehicle in top condition. Visit us today for all your Audi service and parts needs.
Photos of Audi Stevens Creek Service and Parts
751 S Winchester Blvd, San Jose, CA 95128, United States
Opening hours of Audi Stevens Creek Service and Parts
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Audi Stevens Creek Service and Parts
"Worst service experience ever with Kevin Pham. I asked for a timing belt replacement cost as they were replacing the water pump already. No response. He offered me after the job was done. He got confused as to the warranty and dealership arrangement (car came with a 1 year warranty) They charged $325 to diagnose and tighten strut bolts. Last they charge me $600 ($300 labor and parts). When I looked for the cost the parts should have been $110 and the part was already disassembled so the labor was also excessive."
"Audi Stevens Creek Service went over my expectations, every one; starting with the people who greet you on the arrival to everyone else; top-notch all of them, special thanks to Ray; who has the patience to explain everything and I feel confident about his honesty when it comes to my car needs"
"The job got done but the experience was poor. I made an appointment to get my car's antenna replaced after a previous inspection done by them and when I arrived I was met with, "so it's going to take about a week to complete and oh it'll be about $200 more than the original quote since the part also needs to get painted." Seems both of these could have been mentioned earlier. The job got done but there was residual adhesive on the headliner and on the driver's side door card upon pickup. I asked about an advertised service special and about price matching the part to another Audi dealer and was met with a "no" and zero interest in even considering it. I was told the service director was out that day but I could call later if I wanted and of course multiple calls during the week amounted to nothing more than a run around from the answering desk. The rest of the staff I interacted with weren't professional and seemed distracted when speaking with them. Don't think I'd go back."
"Stevens Creek Audi Service is always top notch. From the greeters to parts department. Very courteous and helpful. Eric the manger has also taken the time to assist me with questions! Kevin Pham is my service advisor and never misses a beat. I’m very particular when it comes to my vehicle and he never disappoints. He is honest and upfront never have to wait for a follow up. He is on it. Most importantly he treats my vehicle as if it was his own. Love that!"
"Great service, advisors always looking to help customers explain any problems well give honest advice on what to do and what can be done to prolong future maintenance or any issues that could lead to bigger issues. Always have loaner vehicles for customers. The new services center as it’s been open for over two years has really transformed and making Audi Steven’s creek a premier dealer/ service center the best in the Bay Area"
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