Land Rover Services By Bacchus British

"I am changing my original 5 star review because I recently had a horrible experience with Bacchus. Two weeks ago I had an oil change performed for my Jaguar and I don't know what they did but when I parked the car, there was a significant amount of leak underneath. I called Sheik and his lack of concern was shocking! I took the car to Cerrone's, a very reputable Jaguar shop in Red Wood city. They examined the car and reported significant amount of oil under the carriage. They also reported that the drain plug and some of the oil pan bolts were all loose. When I called Sheik with the news, he showed no concern at all! Cerrone's cleaned the car completely, tightened everything and the car is fine now. Sheik has become significantly busier over the last 6-8 months and he has several young people working at the shop now and I believe is the lack of experience and supervision which led to this issue. I will not be taking my car to Bacchus anymore."

"Had alot of work done to our car,which we were over charged and the car still was not fixed.ennding up having to take it to another mechanic and paid more money to get it right. I contacted Bacchus and told him what happened and he said he would give us our money back ! Never did ! Not a man of his word !!!!"

"Worth looking at this shop for your car needs. They are genuine and know their stuff. While they do some very high end work that is quite lucrative, i.e full rebuilds for custom cars, 150K+, they work also with those of us who enjoy driving and maintaining the older LR's that quite frankly are not worth that much $, relatively speaking, but are lovely to drive. Personally over the years they have identified and worked out issues for me such as drive train, belt, air compressor replacement, etc. They do a thorough job at a pretty reasonable rate. Its gotten more expensive over the years on an hourly basis, but seems like everything has. If you go, note that it is pertinent you are patient as the shop is very busy- the job might take a few weeks+ before completion. All in all, if you do not have the expertise required for some of the more boutique or taxing work and/or just want to go somewhere that they enjoy and are passionate about European cars and LR's. This is a great place. That said, if you are farther than 60 minutes by car, I would recommend to evaluate closer shops as I'm guessing there are others with similar staff and output as this is the bay area. (As well as others that would totally take you for a ride with unnecessary costs, so maybe you drive up to 1.5 hours here :P) Personally I drive 30 minutes which I find quite reasonable and feel glad to have found them as the previous service company to my used car that I purchased."

"Really nice people Super helpful and guiding. Did a quick oil change for me."

"I’ve owned three Land Rovers over the years and as we all know, they need frequent service to keep them running properly. When the dealer warranty comes to an end, I discovered Bacchus as the perfect place to bring British cars for service. The owner is a highly trained mechanic and is very honest in suggesting what needs to be done to these trucks. I’ve had Bacchus do minor service plus some pretty major work and I’ve been extremely happy every time. Finding quality shops is difficult so put this one on your saved contact list for service."