Fremont Auto Works Inc. 43203 Osgood Road, Fremont, CA 94539

"I take all my cars here. Great customer service. It’s so nice to trust your car mechanic. Ben is the best!"

"This is the first time I had my car fixed here, and I am pretty sure this would be my first choice from now on. Ben does a very good job giving me estimate of time. He took his ETA as a commitment, and tried very hard to honor it. He also does very good job communicating what the issues are, and the cost, with breakdown. When I went to pick up my car, he also showed me several other places, with pictures, where parts are worn out. He wasn't trying to get me to spend more money there, since it was after I have already paid for his service. He just wanted to give me some expectations on soon to be future problems. This helps me tremendously in understanding the condition of my car. Good work and great communication. Thanks Ben."

"Very bad experience. Last October, I paid 1500$ in total for them to fix my car, in the end, they created more problems: they changed the coolant tank and water pump, but it leaked more, they also replaced the actuator, but since that, the car always makes a weird noise when starting. The car is literally died and I sold it at $1300. If you don’t want your car to be destroyed, avoid this repair"

"I cannot express enough how appreciative I am of this place. I am from out of town and my car broke down on the freeway. I was able to call them, spoke with Ben, and he gave me a quote over the phone and an expected timeline, all while waiting for the two truck. Once my car was dropped off, Ben (and I believe it was his wife?) were very nice and talked me through everything. Not only were they great, I felt comfortable leaving my car there while I was still able to continue on with my trip. Ben stayed in contact with me the entire time about my car, and it was diagnosed, repaired, and ready all the same day. My final quote was exactly what they gave me from the beginning, and I made it home with no further issues. They provided me photos, explanations, and just good ol' fashion hospitality all throughout the process. I again cannot express enough how grateful I am for their professionalism and kindness. Great work, great people. Would highly recommend."

"They are very professional and friendly. When they found additional problems from car, they will send photos and then call you to explain which item is recommended to fix/replace immediately for safety concerns. Which item can wait until next service? I compare with their quote to other auto works, they are very reasonable. From my experience, either dealership or other auto works won't take photos but only saying " you need to fix this, that, and how much it going to be, etc..". My car is very old, I am very happy to find "Fremont Auto Works". It's like when you are getting older, you need to have a very good family doctor.."