Nelson's Tow
1195 Quesada Avenue, San Francisco, California, United States
About the Nelson's Tow
Nelson's Tow is a trusted car repair institution located at 1195 Quesada Avenue in San Francisco, California. With a team of experienced technicians, Nelson's Tow offers top-notch repair services for all types of vehicles. Whether you need a simple tune-up or a major repair, you can rely on Nelson's Tow to get your car back on the road in no time. Customer satisfaction is their top priority, and they strive to provide excellent service at competitive prices. Visit Nelson's Tow for all your car repair needs in San Francisco.
Reviews of Nelson's Tow
"I had an issue with my car, called for roadside service and Nelson's was sent out to me. The tow truck driver left me and my child outside without next steps. he called dispatch, first tried to hand me his phone, then said she will call me. She then told me on the phone the issue was beyond them and I would have to call Geico for another tow. As I was on the phone the tow truck drove away. He had opened my car because it would not open with the key, but because there was no power I had to leave the doors unlocked and leave my car because when I call Geico back all the tows said they had no where to tow my car to. Me and my daughter were outside until about 8pm after waiting for the tow for 1 hour.... this afternoon I was able to get a friend to try to jump it and after leaving it on there for sometime my car started no problem. The tow truck driver tried to convince me that my key battery had died (it was just replaced) and that it was an electrical problem. NEVER WILL RECOMMEND NELSON'S TOW"
"Have nothing bad to say they showed up exactly the time they said and excellent service from driver"
"So, here's the scene. There I was, stuck in San Rafael with a busted tire. Along comes Nelson's Towing, riding in like the proverbial cavalry with sirens blaring... well, in my head at least. And what happens next, you ask? Their very own truck catches a flat tire too, just two blocks away from where my car decided to take a road-nap. Life works in mysterious ways, eh? But wait, there's a plot twist! Nelson's takes it up a notch and hauls in one of their knights-in-shining-armor who's on his day off, no less! Come on, guy's probably just lounging in his boxers when he got the call-up! He guns it to the scene with a fresh ride, and saves the day. Then there's this lady on the phone, superhero of the call center, being as sweet as a bowl of candy. Honestly, these guys - heroes without capes swooping in to save my day! The one thing I was glad about? They didn't turn all parking ticket cobra on me, else I'd have had to put on my running shoes. No, siree - Straight up good people serving up good vibes in the business of roadside rescues. So, here's to you, Nelson’s Towing. Although, in all honesty, I kinda wish our paths don't cross again. It's nothing personal - I just prefer my tires in tip-top condition, you feel me? But hey, I'm always game for a chat on Yelp! Stay awesome!"
"It’s our wedding week and life has been unpredictable. We got a tow 8 min from our destination. We booked our tow truck through our Tesla Roadside Assistance for the first time. The the tow truck driver was prompt, speedy, friendly and very professional. He quickly changed out our flat for a loaner and all with a smile. I recommend Nelson’s Towing and Cornelius if you can get him!!"
"I mean, they showed up, and showing up is half the battle. But the other part of the battle is communication. The first contact I had with Nelson's Towing was as a provider for AAA. The tow truck didn't arrive for 2 hours and when AAA checked the status, they said arriving. Fast forward 40 minutes, and the truck pulled up. I thought it was a fluke and used them a 2nd time, the dispatcher said the tow truck would arrive in 2 hours so I killed time. 2 hours and 40 minutes later, no show and I had to get to work so I just canceled."
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