Hanlees Hilltop Toyota Service Center

"They were supposed to do tire rotation which they didn’t worst part is that supposedly they check my brake pad life and the size of thread on all tires make me believe they just invent any numbers"

"2017 Tundra 4x4 oil change went great. However I inquired about having rear sway bar and TRD dual exhaust installed.My service writer had to check on price call me back later in day. Month later no call back guess they make enough on their $200 oil changes don’t need extra work."

"I trusted my whole life doing or fixing my car, in Hanlees Hilltop Toyota, I didn’t even go to other Shops because I thought that Toyota in Hanless Hilltop was doing excellent job but that is a lie not until I found out that they never checked my back or rear brakes, I found out only when, they told me that they don’t have Tire available, so I decided to go to Goodyear and they showed me that there was a lot of problems, such as leaking on both side where the wheels attached into brakes, I just can’t recall the word but I saw it leaking on both sides at rear back, I was so disappointed, because as I’ve said I been there since I was started getting my Toyota Car which is Sienna Van and Tav 4, I think the mechanic doesn’t do there job well, because I trusted Michael ever since , He’s a good guy he’s been helping me out a lot ever since, sorry to say that I am not going to Hanlees Toyota Shop anymore because of bad experience that I’ve found out recently."

"Made appt on short notice without a problem. I have been having my vehicle serviced here since I purchased it. Service is excellent and service reps professional and courteous. Will call you for update if any additional service issues needed. I rate their service #1."

"Went in to get a simple oil change and tire rotation then when I drive off the lot all my lights in the car went on. My check engine, tire pressure every light possible. On my screen it told me I had malfunctions breaks and not safe to drive. I took it back & they reset the lights and told me if it happens again it’ll be $230 to run a diagnostic. I’m just confused because my car was perfectly fine before I brought it in.then I was told there was a car in there for the exact same thing, they came in for a oil change & that happened to me. They said it has nothing to do with the service I got today. It’s funny that I’m not the only one this has happened to in a week. The only reason I give this a 3 is because Sheila was super helpful she took care of the issue right away but of course she doesn’t make the rules so I know she did all she can."