Klimisch's,

285 Couch St, Vallejo, CA 94590, United States

"The staff here is amazing and made me laugh again with all of the horrible stuff that came along with my car getting stolen. Victoria at the front desk made me feel heard and shared my frustration with what I was going through. She made sure to call me back when I hadn’t gotten through and made sure to give me consistent updates. When I arrived Kelly and Gary gave me such a warm welcome, making sure that my car was checked out and I got to say all of piece. The whole team let me know that I’ll be taken care of and checked in with me throughout me having to clean out my car. From taking pictures to helping with dump runs, these are an amazing group of people. Would come back to just say hello and make sure they are doing well."

"After a rough 24hrs (my apartment caught fire last night and we lost everything.) I had a minor inconvenience, and went to Klimisch because my driver's side window wouldn't roll back up. They were clearly busy, Jay came out to look into my issue and managed to solve my problem in under 3 minutes. Thank you Jay for your professional and friendly service! You have earned a lifetime customer and your biggest fan who will direct anyone I know of to patronize your establishment."

"This is by far the best collision repair shop I have ever interacted with. I recently had my 2020 Rav4 Hybrid repaired here after getting side swiped while stopped at a stop sign entering onto HWY29 in American Canyon. To add to the joy of this experience, this was the last week of my lease. I run my own restoration and custom automotive paint shop, but due to my schedule, I would not have been able to do the repair myself in a timely manner. Over the past several years, I have heard from several clients that Klimisch's is a great business, so I decided to go there. Unfortunately, in this industry, there are repair shops that perform substandard repairs and unless you understand bodywork, it is easy to be taken advantage of. From the moment I entered Klimisch's I was amazed by the customer service. I geek out on anything automotive paint related, so I immediately looked at the shop area and it was extremely clean and organized. The paint booth is a high end booth and the equipment they use is all on the higher end of what is used in the industry. These things may seem trivial but I think of it this way, if a shop is dirty, unorganized, and filled with junk equipment it is a sign they don't take their profession seriously so why would they take your repair seriously? Throughout the repair process, I was continually updated via text and phone calls about where things were at. Each estimate update was accompanied by a detailed breakdown of parts and labor items. Working in the industry, I can attest to there being no shenanigans involved in their pricing and parts procurement. Most importantly, the final repair results were amazing. My car is a pearl tri-coat, which can be a nightmare to color match and blend, but the repair was seemless and indistinguishable from OEM. The attention to detail was very impressive, from finding exact emblem replacements, matching sensor connectors, etc, to get the car back to a new OEM condition. These things can easily be overlooked by customers and is one area where shops can pull a fast one on you since you can't see this part of the repair, but they took that extra time to make sure the repair was done properly even for things you cant see. I would feel totally comfortable recommending this business to family and friends and wish there was more I could do to express my gratitude. Being involved in a collision sucks enough as it is but having a shop like this available can make the process a little more bearable and they set a standard I will try to emulate in my own business. Thank you Klimisch's for everything!"

"Beware this Once was a reputable shop that got AAA preferred body shop award, but with their current body staff look how much care was put into my car. The following cold morning I noticed condensation, why found cracks and chips where it should be all black in both headlights. In addition both fog lights have cracks as well. Also the front bumper drivers side was sagging. They not only declined to repair what they obviously destroyed also declined service to my other car that was awaiting parts arrival. AAA states their isn’t a problem to have it repaired."