Marin Subaru Service Department 595 Francisco Boulevard East, San Rafael, CA 94901

"From the moment I arrived with concern that my "check engine" light was on to the next day when I picked up my car, my experience was top level. Mario, the very courteous and capable service representative, diagnosed the issue, provided me a loaner car and assured me my car would be ready for pick up the next day. I highly recommend Marin Subaru (especially Mario) for all your Subaru service needs."

"I brought my car in to the Subaru Dealership in San Rafael because there was a recall that needed to be addressed. I dealt with Bruno who was very nice and helpful and answered certain questions I had regarding my car. They were VERY BUSY and I thought I would have to leave my car there all day. I mentioned to Bruno that if at all possible, I would like to pick it up before the end of the day. I brought it in at 8:a.m.and by 11:30 I was able to pick it up. The recall was taken care of and the oil was also changed. Bruno was very polite and helpful."

"Had a great experience with John at Marin Subaru. I came in with a couple of concerns-- he asked clarifying questions and gave troubleshooting advice for my one concern (it worked), and when my other concern turned out to only be a missing bolt they replaced it, no charge, and sent me on my way! Great service and attentive staff. Many thanks!"

"I have always had a great experience at Marin Subaru, until my most recent visit with Victoria Marie. She did not take me seriously and did not represent a clear understanding of my vehicle and my requests and questions regarding the service. She gave me limited guidance on the purpose of work done on my vehicle and upon checkout was not able to accurately clarify why specific actions were done. I love my Subaru and hope to get better service in the future."

"Overall, I always have a great experience getting my Forester serviced at Marin Subaru. They are knowledgeable and always up for answering my questions and/or explaining in more detail on what is being done with my car. I did have to wait 20 minutes from my original appointment time to check in, which was not ideal. Also, would be nice if they offered 10% discount for people who buy their Subaru directly from the dealership next door, since we have now purchased a Forester and Crosstrek. That said, I'll continue to take our car here for regular service since I trust the certified dealership technicians the most."