Lou's Auto Repair 1129 California Drive, Burlingame, CA 94010

"My Audi Q7 had issue as the air wouldn’t flow for defrosting the windshield. I brought my car to the Audi dealer and learned that this issue was not covered by warranty and quoted for nearly $2000 dollar to fix the issue. As the dealer wasn’t explained the issue to me very clearly and the communication seems not transparent, I decided not to repair at the dealer. The dealer charged $300 dollar for diagnosis fee. I called around the local shops. Luckily, I found Lou’s auto repair Burlingame. I absolutely was astonished by Luis’ professionalism and honesty. He told me the details about which part had issue. Luis personally went to the Audi dealer to find the part for my car, unfortunately the part that dealer offered was not compatible with my car. Luis found a temporary fix for the issue (now the AC flow works). Luis stated that we need to find the correct part to fix the issue until then he wouldn’t charge me anything. Luis’ team had already spent several hours on my car to find out the issue and tried to fix the issue. For a person like me, who knows nothing about car mechanics, Luis could easily charge me one/two thousands, I wouldn’t even know. Luis will absolutely be my go-to guy for anything related to my car. I highly recommend lou’s auto repair to anyone in need of reliable and trustworthy auto repair service."

"I've had my starter, my power steering system and my cooling fans replaced by Lou. I keep coming back because I don't have to deal with any malarkey. He does a superb job, communicates clearly, responds to his promises on follow up calls, and usually handles my work as soon as I need it. It's just so easy to keep coming back, I hate the uncertainty of dealing with car repairmen. Too shady. Too indirect. It's not the case with this place. This place is a no brainer for me, then I can get on with my life. 5 stars"

"Lou is the best! He is honest, has great communication and never talks down to you or tries to upsell. He's an honest mechanic who provides excellent service and really cares about his customers. Highly recommended."

"Louis is trust worthy. He goes out if his way to keep ur business. Resonable prices. Alays gets me in within 1 to 2 days. Thank you Louis for taking great care of me and my car!!!!!"