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Serramonte Kia
600 Serramonte Boulevard, Colma, California, United States
About the Serramonte Kia
Serramonte Kia is a reputable car dealership and repair center located at 600 Serramonte Boulevard in Colma, California. As a trusted provider of Kia vehicles, our store offers a wide selection of new and pre-owned cars for customers to choose from. In addition to sales, our experienced technicians are available to provide top-notch repair and maintenance services to keep your Kia running smoothly. Visit Serramonte Kia today for all your automotive needs.
Photos of Serramonte Kia
600 Serramonte Blvd, Colma, CA 94014, United States
Opening hours of Serramonte Kia
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Serramonte Kia
"The crew is very professional, polite and aware of the need to have my vehicle back soon. Super effective customer service made a not so great trip to the dealership quite enjoyable. Thank you."
"Yuri and the whole team were great! We were test driving a Telluride within minutes of arrival, and they had all levels of trim we were considering in stock. We were out the door with a new car in about two hours. No haggling or tactics; he just laid out the differences between the models, and we made our choice. Thanks!"
"Had an amazing experience at the dealership. Yuri helped us purchase the first car for our daughter. Very professional, very knowledgeable, very personable and a lot of great stories and conversation while we were processing our paperwork. The finance gentlemen was great as well. overall a great experience!"
"I had a very bad experience with the service center at this Kia dealership. I needed a recall repair so I called to make an appointment 2 weeks in advance. This should have been ample time for the necessary parts to be ordered so my recall could be done on the same day. They wouldn’t allow recall service on Saturday, which is a much better time for me since I don’t work then. I ended up scheduling on a Thursday and getting permission to work from the dealership that day only. When I arrived on the Thursday 2 weeks later, the door was completely blocked for the service center by other cars and no one came to greet me. Eventually, I did check in and was told it might be 5 hours repair. After 3 hours, they told me they needed to order a part for the recall and they would reschedule. I told them it would be very difficult to reschedule as they don’t allow recall service on the one day I don’t work- Saturday and I asked that they please make me a note to allow me to do my next appointment on Saturday. Then when they gave me my car back it was parked behind another car and I couldn’t get it out without an employee moving the other car so I thought this was inconsiderate as well. They told me that they would call me when the part came in to reschedule the service. However, they never did call me. I think they knew I would ask if I could do it on a Saturday and they were unwilling to do recalls on Saturdays. Overall, they seem to only care about the new cars that make them more money and not about their customer’s safety as recall appointments were treated very second class at this location. I believe recall service is just as important as the newer cars and will be doing my Kia recall at the Kia of Marin location instead. Do not use this location for any recalls as you will be treated second class."
"The manager, John, and Yuri and Andrew on his team were incredibly helpful, honest and caring. They truly wanted to get me the best deal possible, were patient and answering all my questions over three different visits, without ever pressuring me in anyway. When I made my purchase, Andrew walked me expertly through all of the buttons and details, and how to use the car, so I drove away feeling confident in my drive. Honestly, just a good bunch of guys who deal with you honestly as a human being. I visited a number of dealerships over the course of a month, and the stood out in all the right ways!"
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