Kia of Marin,

105 Vintage Way, Novato, CA 94945

"Great transaction from start to finish. Julio went to bat for me. Solid communications throughout with a fair price and a good trade in. Recommend without hesitation."

"Recently, my car broke down as I was leaving San Rafael. I alerted them that I was having my car towed in so they could assess the situation. Sharon the manager worked with me and they shuttled me to the Smart Train Station so I could get home to Petaluma. Sharon kept in touch with me by phone and email to let me know about the repairs. I had purchased an extended warranty when I purchased the car from another dealership and I was unaware that I was supposed to go there to have the warranty honored. I didn't find out this until later after Sharon had spoken to them about the repairs needed. Through her efforts, I was able to get a waiver to have the repairs done there. Without her assistance I would have been out over a thousand dollars for the repairs. I was able to get the repars done in a timely manner and I was kept informed of the progress every step of the way. I can't thank Sharon and her staff for the excellent customer service which I received. I would recommend this service department to anyone seeking excellent customer service for the care of their Kia. They made my day. James C Mobley Jr Petaluma"

"06/03/23. PLEASE TAKE YOUR BUSINESS ELSEWHERE. I came in to look a vehicle I saw online. I met with the salesman by the name of HUGH and had the most weirdest encounter I’ve ever had at any dealer. Right off the bat HUGH was not very interested in giving me the time of even though I had called previously to look at the car. As a person who works in business I’ve never met anyone this sour. Shame on HUGH"

"Kia of Marin did extremely poor brake fluid flush on my vehicle when I did a test drive there was too much travel on the brakes and they were too soft and delay in braking . Prior to work they promised me they could do the correct work on this regenerative braking and not leave air in the lines. I had to report Kia of Marin to Department of Transportation because they did a poor job with my brakes by not by not bleeding the brakes. They returned the car to not guaranteeing their workmanship this establishment this poor work and says they can do work that they can't do. When I asked to talk to manager and insist correction they threatened me with law enforcement. Horrible people."

"I purchased (3) three Kia Soul from Eric that is one of the best sales person I know. Eric always keep me up to date on all the new cars. I also love working with Eddy in service. Eddy is the best when it comes to getting my car service. I come from San Francisco to get great sales and service and can only get that from Kia Marin."