Starbucks

"They always do what they want. I always order the same stuff at 12:45 at the drive trhu, a cinammon caramel cream cold brew and everyday something is missing on my coffee, sometimes im missing the cinammon, other times im missing the caramel and today i just recieve the coffe like these, a 6 bucks coffee and before the lady gives me the coffee she ask me for tip, i was like dude the only stuff you’re doing it’s charging me, i said no for giving a extra and this is what i got, i didn’t said nothing cause a was late to work but definitely this is the last one"

"Two of the workers there tonight were extremely rude. I was being very nice, simply ordering my family drinks. Yes, we were ordering 4 drinks total and they all had customizations, but it wasn’t peak and we were the only customers in the drive thru line 2 hours before closing. I am a partner too, but I have never treated customers this way for simply ordering drinks. I understand we all have bad days but wow, what an unpleasant experience. I’ve never been treated this way at any other starbucks nor have my baristas treated anyone else this way. Do better. Sincerely, Another Starbucks Manager."

"Some of the best service out of all of the Star Bucks in Sam Diego is at this location. Keep up the great work and thank you for your service. My coworkers and my self appreciate what you do for us. See you soon."

"Always a good time. Great company, big store to have coffee in with your friends"

"I ordered at the drive thru and the employee who took my order was very rude and gave me a lot of attitude. I was being really nice to her but she seemed to be really annoyed. When I got to the window she even spoke to me with a lot of attitude about simple things and was very impatient. After I got my Starbucks card scanned I was trying to get my apple pay ready and she immediately, rudely, and impatiently exclaimed "There's no money on it" even though I was switching from my app to my apple pay in a matter of seconds. She then processed to hand me an overflowing drink with liquid all over the drink and closed the window on me. I waited a couple minutes for her to come back and I politely asked for napkins. She said nothing and seemed annoyed that I even asked. She got the napkins, handed them to me and just turned around without saying a word. This was the first and last time I will ever be going to this location. The whole experience from the moment I arrived was unpleasant and I felt like I was inconveniencing her. I am a big believer in treating people with kindness and respect which is why I make sure to show kindness to anyone I encounter(especially people who work in customer service). This young lady had dark hair I think and a lot tattoos and I wish I would have gotten her name but unfortunately I was just desperate to leave that negative atmosphere she created. I hope it was just a bad day for her and that's why she acted that way but this was really awful and customers are not your personal punching bag. Do better and spread kindness."