El Pollo Loco 19171 Brookhurst Street, Huntington Beach, CA 92646
About the Business
El Pollo Loco is a popular fast casual restaurant located at 19171 Brookhurst Street in Huntington Beach, California. Known for its delicious flame-grilled chicken and Mexican-inspired dishes, El Pollo Loco offers a wide variety of flavorful options for customers to enjoy. Whether you're craving a hearty burrito, a fresh salad, or just some tasty chicken, this restaurant has something for everyone. With a welcoming atmosphere and friendly staff, El Pollo Loco is the perfect spot to satisfy your hunger and enjoy a tasty meal.
Photos
Location & Phone number
19171 Brookhurst St, Huntington Beach, CA 92646, United States
Hours open
Monday:
10:00 AM - 10:00 PM
Tuesday:
10:00 AM - 10:00 PM
Wednesday:
10:00 AM - 10:00 PM
Thursday:
10:00 AM - 10:00 PM
Friday:
10:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM
Sunday:
10:00 AM - 10:00 PM
Reviews
"Unprofessional Supervisor with a Deprived mindset by the name Glen P, is a Hispanic Latino that replaced previous supervisor Rehman. Glen P, is extremely disrespectful, cunning, crafty, Unprofessional, rude, Racist, discriminative, and degrading to customers like myself. Glen P, lacks leadership skills, knowledge and needs training in the field in running a restaurant with respect to all customers. His approach and delivery was unacceptable and unwelcoming to me as a gay individual and part of the LGBT community. He needs to take accountability of his actions and needs to stop using reverse psychology in accusing customers with false accusations and false witnesses. My experience was directly with him and no one else. I called customer relations with my statement and spoke with Stephanie in full details. Glen P, definitely needs training. I'm a regular customer in this specific location for ten year's and have never came across a issue with a Rude staff member. I needed to delete my previous positive review of previous supervisor Rehman, so that I could post this unfortunate negative toxic experience review of supervisor Glen P. All my other reviews are positive I didn't wanted to post this negative review regarding Glen P, but it wasn't a pleasant experience for me nor a good environment. I do accept his apology over the telephone call I made today when he answered he recalled and offered an apology. But the matter of my call was to get his correct name. I'm looking forward and on for a better experience at this clean location. I honestly believe he can learn from his mistake and deserves a second chance and opportunity."
"Best chicken period. If they just had better side dishes. Their pinto beans are a good base, if you add their Pico de Gallo, thier green sauce, some cheese and I cut some bacon into it. Go there often for the chicken."
"Why is something always missing from your order when you go through the drive-through?!? And why am I so stupid that I don’t check every single time to avoid this? Of course there are no tortillas included. And without that the plain Pollo bowl sucks. I asked for two sauces course I got one. What is that? It’s not their personal salsa. They don’t need to be so stingy. I just love paying for things. I don’t get!! And of course I didn’t get a receipt so there’s no way I can prove I even bought anything tonight, five minutes ago. Thanks so much!!"
"Like their chicken- it is consistently good at this location on Brookhurst. Today I tried their mixed (dark & light meat) and sides. All were happy with their meal and it satisfied the dietary needs of someone in our group who has dietary concerns and it able to eat some of their food with no modifications."
"This restaurant has fast service! I got my food under 3 minutes. The food was great. The employees were nice . The area was clean . Great survive!"
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