Burtucci's NY Pizza

"Burtucci's is as close to NY pizza as Huntington Beach, CA is to Huntington, Long Island. The cheese breaks instead of pulls, the sauce is basic, and the crust has the same consistency as the cheese, which makes eating the pizza feel like pizza flavored bubble gum. Not only that, but when I asked if they could please leave jalapenos off of one slice so that my 5-year-old son could eat it without feeling it was too spicy, the guy taking the order told me they can't do that. They can only do halves. I wasn't asking for a discount and it's not rocket science fellas. I just wanted one slice worth of the pizza to not have jalapenos on it. Nope. We can't do that. Okay. Fine. Hopefully the pizza is great, also nope. "NY Pizza"? C'mon. I guess if you are hungry and you want a single slice it might be better, but a "fresh" pie almost made me want to throw up. If you want a great pizza and you want quality ingredients, go to riip Pizzaria on Magnolia. It's worth the in house order and the wait and they care about their pizza. Burtucci's.... either take down the "NY Pizza" from the sign or add the word "Sewer" between NY and Pizza. So disappointing on every level. I'm posting photos of the place which looks nice and you may have a different experience but mine was absolutely awful. I would have been better off cooking the Albertsons signature frozen pizza from my freezer. I won't be ordering again..... ever."

"A year ago I thought this was the most NYC-like pizza you could get locally, but then the quality became inconsistent. The Sicilian was often just crust with a bit of sauce and cheese. I continued hoping it would rebound, but no luck. On my last visit, my slices were only given a 20-second pass in the oven. Very sad."

"The pizza is great -particularly the Margherita pizza. It’s cooked perfectly with a nice crispy bottom. The salads and pasta is good too. We ordered it online and they delivered it to our home very fast. I’m not a fan of the meatball but the pasta was good and it was a huge portion. It will last for 3 or more days. Great service and nice staff."

"Service is very slow here. Two people ahead of me in line. It took over ten minutes to take their pizza orders. All of the pizza just sits out on a non heated glass counter. They stick it back in the oven when you order it to warm it up, but it just does not look appetizing or sanitary. Bathrooms were also out of order. Huge collection of dust on ceiling, security cameras and other things hanging from the walls and ceiling. This dust could easily fall off into the food prep area."

"These guys make Chicago Style Deep Dish Pizza. What more could you ask for? Glad to have a pizza-by-the-slice nearby."