bb.q Chicken Hacienda Heights 17110 Colima Road, Hacienda Heights, CA 91745

"Can really feel this branch of bb.q nickle and diming you. There's no inside trash can. They use the publicly provided one outside. Paid for multiple orders of chicken and only got one container of sliced radish, instead of the usual one per order. If you dine in, they don't provide a cup of water if asked. Go to the location in Rowland Heights instead. This branch doesn't have the quality control you'd expect from a chain."

"This location is much closer from my house, but I've started going to the new location in Rowland Heights. Their food quality is much better. Come on guys, you really need to do some more quality control. It used to be ok, 4 stars, but the quality declined even more after the ownership change."

"For some reason the original golden chicken did not taste as good nor as crispy as the one in Brea. The hot spicy chicken was overly sauced, in my opinion. We ordered the Mala Ddeok bokki ($13.99) with extra cheese ($2). The portion was a lot smaller too. They did not provide disposable gloves and they do not have a restroom. The store was tiny with four (4) tables with two (2) chairs each. They can be moved together for a bigger group. I do not recommend big groups because of the space. Service was fast and friendly."

"Bad chicken. Very dry inside, no juice at all and overcooked. Chicken is hard as a rock. I’m writing this while chewing this chicken and I just want to cry. The Chicken is NOT fresh at all. I called the store and there was no manager. Store would not refund money and only offer an apology for bad service. Worse yet, they acknowledge that the chicken was overcooked. What?! Don’t waste your money and Don’t come here. There are 2 other BBQ chicken in Rowland Hts and Walnut. They are far better quality than Hacienda Heights store."

"I liked bbq chicken in hacienda heights. It's pricy, but the chicken was always fresh and very delicious. But now.... no good at all. I ordered there 3 times recently, it's worse and worse. First order was much smaller than usual, yes I understood that part. Second time, they are so soggy, not crispy at all, and today what I got is so awful. I think they have used cooking oil for a long time. The chicken is brown, not golden color. I can say KFC is much better than bbq hacienda Heights."