McDonald's,

5500 Grossmont Center Drive, La Mesa, CA 91942

"Ive been to this location multiple times and it’s the slowest McDonalds I’ve been to. Shouldn’t be called “fast food”"

"Very rude people working in there. Fries were obviously so old and soaked in grease. Nobody greeted me and refused to help me or even tell me I had to order at the kiosk. I have never had a single problem coming here during the day but will not be returning during the evening hours."

"Yesterday I came around 5:40 pm and the worker she saw us and she never say Hello welcome . And she was keeping talking with another worker. When I got upset and I told her you don’t have any customer service if you are busy just say i’ll be with you when i’m done . And she was liar she told me I said just a minute But she’s not and even she didn’t apologize.she doesn’t have any customers service. I think her name is Lornia i’m not sure ."

"Kiosk is absolutely horrendous. You'll wait 15-20 minutes while people who order through register pass you by. A sign instructing the use of kiosk if using card is placed at the counter. This is not a staff issue it is a tech issue. The human employees are friendly and hard working."

"We stop by this McDonald's (4340 Bonita Rd.)once a month or so and each time it's a disappointment. The girl taking the payments was on her phone when we drove up, so we waited for her to finish her text. Really? Put the phone away and do your job. I purchased the new Spicy "Crispy" chicken sandwich... probably the worst chicken sandwich I've ever had! How do you ruin a chicken sandwich? I couldn't eat the bun as it was stale (reminded me of tough microwaved bread). The crispy batter on the filet was soggy and the sauce was interesting, mayo and buffalo sauce I think. The pickles were good. When I called, I asked to speak with the manager and Lilly informed me that she was the manager. Instead of correcting the situation immediately she told me that I needed to come back in the morning to speak with the manager... Lilly, I thought you were the manager?? Haha. Geeze. In any case, this is my fault for expecting superior service from an establishment that is run by children."