El Pollo Loco 6430 Platt Avenue, Los Angeles, CA 91307

"Slow, unprofessional, they mess up your food. Ordered a chicken avocado quesadilla, waited 30 mins, checked my quesadilla before leaving and it had NO CHICKEN. CHEESE WASN'T MELTED. MANAGEMENT SAID THE COOK WAS NEW."

"I keep trying at West Hills El Polo. But almost every time an item is missing. After waiting over 15 minutes for chicken to be cooked and it was almost dinner time. They forgot my flour tortillas and purchased churros and they were hard as a rock. I even asked twice are you sure everything is in bag and was told yes. Not wasting gas to go back"

"The salsa looks like it's been sitting out for a while and old and the chicken on this thing was all grizzle burnt and the other parts of it seemed uncooked. I don't think chickens supposed to be pink, I really hope I don't get sick from this... Nothing like eating something that makes you feel disgusted"

"The worst chicken ever, super dry but super dry. I eat 2 at home I was hungry but even do I was hungry it was terrible disgusting. PCs were very small. Sometimes when you are hungry you fell like anything taste amazing but this time was not like that."

"Gross and disappointing. Scarce amount of meat, which was pretty much the throwaway parts of a chicken. It almost seems like they somehow ran out of servable chicken and gave me what they had tossed to the side. They even included a chicken bone the size of my finger. How does someone miss that? An employee saw that and thought it was acceptable to serve it. I gagged as soon as I opened the container. Normally, I would try to let a bad experience like this go. However, I've had multiple bad experiences here in terms of not getting my order right or seriously skimping out on ingredients. I live close to this location, but I'd rather go to any other fast food place nearby or even drive to the other location on Roscoe. Check the pictures for proof."