Steve Madden

"This store has lazy employees. It was busy but the employees at this store were just sitting, giggling/talking amongst them. When we approached them, they looked like they didn’t want to be bothered, didn’t even ask if we needed help and showed no interest helping us. They were just seated by the chair next to the cash registers. They were holding their cell phones, texting all the time. Lazy employees. We were here between 3:30 to 4:00 pm on Sunday April 30th. Can’t help to watch them."

"I entered Steve Madden recently and when I approached the counter to ask about a particular set of shoes from the back I see a young lady which they called amber exhaling a big cloud of what looked like vape smoke and a twisted tea alcohol drink in her hand at first I thought she was on break until she put her stuff down and came to help me extremely unprofessional! You can not be running a store drunk especially in this world nowadays!"

"I love the shoes they make. It just doesn't seem like they are discounted as much as you think an outlet store would be?"

"This store really came thru for me. After looking at 16 (I kid you not) different stores to find a little dressing, little casual, decent heel height tall boots (for an outdoor winter wedding). I finally found them here! On sale too, for 75%! The employees were very nice and the store is small with a ton of options both clearance, on sale and regular priced."

"More likely to get better service at a McDonald's than here. Do I have to toss the shoe at someone to get some help? Shopping online after that."