ALDO 406 Sun Valley Mall, Concord, CA 94520

"Nothing to look at. Same style of shoes that’s been sitting there for awhile there’s no new releases or anything."

"I checked online before coming to the store specifically because I live 20 miles away and this is my closest mall. I get there at opening and I don’t see the bag on the wall. (The bag I’m looking for is now on sale and IN STOCK) soon as I don’t see it automatically I believe someone has it on hold. Typical. I ask the clerk and show her the picture of what I’m looking for, she gave “a look” and checked the back. Comes out with another option that wasn’t even the same product (the style I was looking for comes in 5 different colors) and told me she can order it if I wanted it. So I asked, “are you sure this color and style is not in stock?” She says no. This type of nonsense in retail just needs to stop all together. If I could just buy it from the location without having to ask this would’ve solved my whole problem. You can’t tell me you don’t have it if my money was already spent!"

"I arrived at the store at approximately 4 PM to pick up a pair of shoes for a funeral that I had confirmed were there the day before. Two young women standing near the register laughing and giggling never came to the door but the door was locked as if the store was closed. No note on the door nothing on the website said that the store was closed. They emerge from the store 30 minutes later walked away said they were about to open but never did. Don’t waste your time. I left the mall an hour later store never open without the shoes. I also tried phoning the store which no one answered."