Finish Line 770 Shops At Mission Viejo, Mission Viejo, CA 92691

"I buy most of my shoes here. They always have great sales, especially on memorial Day and Black Friday. I have bought a pair of Converse, Sandals, and athletic shoes here."

"Carlos has his store running smoothly. This is my go-to store in socal….I live 70 miles away but given the sad service I get at JD sports, I will drive the extra 30 miles. —>Returning items couldn’t be more easy; I had a large issue and instead of tell me to call customer service myself (like JD SPORTS), he took the order and went out of his way to make me feel as comfortable as possible . —>no wonder why JD Sports (on average) receives a c- rating (2.3 stars); and this finish line is 4.0."

"I went in on Sunday 01/15/2023 and the staff was just in their phones by the register. They saw I was looking at sneakers but no one came and asked if I needed help. What made it worse, it was myself and maybe 2 other customers. And when I went over to ask about the sneakers and to get the other one to try them on. The look I got was rude! I will never go into that finishline again, that’s not good customer service. Don’t work in retail if you don’t want to help customers!!"

"Hours report they close at 8 pm but I arrived 3 hours prior hoping to pick up an order but the shop was already closed. I visited the Macy's nearby, which also has a small Finish Line section, and asked the workers there about why the Finish Line closed so early, and they said not enough workers came in today, so they closed early."

"Had a very pleasant experience shopping here – they helped me find the perfect pair of shoes for my daughter.  So why the 1 star review?  Without my permission, they signed me up for a Sports Illustrated subscription. They asked for my email, I thought it was for the receipt.  Nope, it was for them to scam me.  Real shady."