Shannon's On Pine Irish Pub & Sports Bar

"I enjoy this place and have nothing bad to say about the food and atmosphere but I was extremely unfortunate to have a terrible experience in which is lengthy but I was very disappointed and I just had to. I’m so embarrassed and I hate being a negative Nancy But this bartender “Shannon” took the prize for the most uneducated, unhappy and bitter person for no reason. To start off I got there early to ensure a seat by the bar and sit comfortably to watch my game a male bartender who was super nice and welcoming helped me out at first but I guess his shift had ended therefore Shannon took over. Shannon noticed that my three friends have been finished with their glass beers and asked if we would like another in which I replied yes, now she had said would you guys like another glass pitchers to either take advantage of the fact that we really weren’t paying attention since our game was getting interesting therefore I said yes that’s fine but assumed that she would just give us another glass of beer because clear that’s what we were consuming. Little did I realize she comes back and brings the three pitchers of beer and I had kindly told her “oh I’m sorry I thought you meant another glass” she then gives me the dirtiest look and with attitude in front of my friends said “well I asked you and your over here knotting your head yes” I was so shocked at the pettiness she came in with and response that I received when I’m being nothing but polite and not raising my voice because to me I’m thinking it was a misunderstanding and lack of communication. But I simply took her petty comment and tried to not have her ruin my time with my friends. Therefore I told her that’s fine go ahead and charge my card either way we were planning to continue drinking so why not it is what it is and I’ll just take it. She then pours our glasses and states “ I’ll go ahead and place them in the cooler until your read for your next one” so I agreed and signed my tab. That alone left me with a bad taste and will never forget her and her lack of costumer service. We then finish our drinks and she comes back thinking I wouldn’t remember and she asks us if we would like another drink mind you she goes to my friend who is sitting the farthest from me thinking I wouldn’t hear her offering another drink, therefore I tell her without being rude or showing any kind of disrespectful tone “oh I paid for another two pitchers” she then gives me that same look of discuss and tries to school me and make me look like a fool stating “ no you didn’t and we don’t even have coolers here” I was so shocked and the fact that she lied was so irritating but shame on Shannon . So then I decided to stand up for myself and without causing a scene mind you I kept my composure and showed her that just because I’m a customer at the bar I in fact do have some education unlike her trashy attitude which fit her appearance. I told her”I asked for a refill on my glass beer and maybe it might of not understood you but you have me attitude and were being rude” she quickly backlashes because she did not expect me to say anything or remember and she then states and points at me with attitude “ no your being rude and you can go” I was so embarrassed and disappointed in how poorly this woman acts upon the simplest situation which could have been avoided but she knew she was doing wrong by being sneaky and not communicating right with the consumers. So you know what I hope management which I calmly spoke to and the security who was very nice and escorted me after not even causing a scene look at the cameras and “talk to Shannon” as management said they would but we all know how that goes. And a word of advice to Shannon I hope you realize that we are all human and just have some kindness in your heart and learn how to be friendly and remember your in costumer service not the military and that I believe in karma and you should be grateful for having a job that’s willing to tolerate a terrible employee like you because with my experience I’m pretty sure there’s others who have much more to say."

"Just happened to find this place, no line and one of the only bars that did not require a cover. There is a dance floor on the mezzanine with a DJ, a shuffleboard table on the main floor with a full bar. Pretty packed but good atmosphere. Would return."

"Great place to go to and meet up with your friends. Excellent security that actually treats you like a human until you mess up and you find yourself on the other end of their friendliness. Great food and fun staff. It's like going back in time and finding yourself walking into Cheer's where everyone knows your name. It's that type of place."

"Come check out Shannon’s on Pine if you’re looking for a cool sports bar with a good selection of beer on tap and some delectable comfort food. The menu is on point, they have good nachos that are filling and loaded. The outlaw burger is a must if you’re a burger lover like myself. Try the buffaloes wings and the elote and the fish tacos as well. Catch a game in there anytime of the week and chow down and drink up."