The Salvation Army Thrift Store & Donation Center 350 4th Street, San Rafael, CA 94901

"Tried to call. 12 times in a row. No one answers the phone. Managers mailbox is full. Wanted to check a certain item I have for donation."

"Got scolded by extremely unprofessional employees. Went in 30-40 minutes before closing and a lady in NO UNIFORM told us another worker told her the store was closing. We doubted she worked there and went inside. 2 minutes later, another worker very aggressively told us we disrespected that coworker by not listening to her and going in anyways, mind you the door was WIDE open, no closed sign on the door, other shoppers were not being told to leave, and there was absolutely NO OTHER SIGN of it being closed. My group was extremely calm the entire time, we've worked retail, and sympathize with the fact that these workers probably wanted to go home early! Worst thrift store we've ever been in and feel extremely disrespected. Management, its not that hard. Learn what hours of operations mean, what yours are, and require your employees to wear uniform. We will be telling EVERYONE we know to avoid this place!!"

"We came 30 minutes before closing and the one of the workers (who was not in uniform)was immediately rude to my friends and I and told us to leave. There were no sign saying they were closed and the doors were wide open. We have all worked in retail and understand if the workers want to leave early. However, to get loud and unprofessional over people coming into the store is ridiculous. Shame on you."

"Always find something I want to take home! Only request is that they try small appliances before they put them on the shelf, and mark them as running or not. Twice I've found "just what I needed" only to have them suggest we plug it before buying--both items did not work. I'd rather see that up front than wait in line just to discover they don't work"

"No place to try anything on and they HID the mirrors behind shelves. Charged me twice the price for flip flops because they had a small platform. No returns either."