Sam's Tailoring 27762 Vista Del Lago, Mission Viejo, CA 92692

"This is the last place I will ever do business with again!"

"They are poor at responding to emails and phone messages. Their line is always busy. I have been trying to get a hold of someone in customer service regarding the specifics of a return. They keep blaming Covid19. I get that, but why can't they respond? If their internet provider is the scapegoat, then maybe should switch. I bought two pairs of shoes from these guys. One I did not like because it was wrong color. Seriously."

"I've had several bad experiences with this tailor. I bought a suit from the gentleman pictured. He guarantees his work for the life of the suit, and its a good thing he does because I had to go back to him 3x to repair the poor work that he did. First,when I initially brought the suit home, he had not sewn the pocket up well enough and he left a small hole that allowed items to fall. I brought it back in and he fixed it, but acted as if it were my fault the pocket was not sewn together correctly. About 2 weeks later, the front of the pocket tore away from the waistline, again I was blamed for 'being too hard on the pocket'. Sir, it is a pocket, it needs to be sturdy enough to withstand my hand sporadically reaching in. However, I overlooked this. Then I bought 2 new pairs of slacks from an outside retailer. I decided I would let Sam hem the bottom up a few inches. I was back less than 1 month later as both hems had unraveled. Finally, I started going to the tailor in the dry cleaning place next door to Sam's Fountain Valley location. It is ironic that the little hispanic lady with a sewing machine in the corner of the dry cleaners' does much better work than someone that pretends to be so exclusive, upscale, and professional. Do yourself a favor and go somewhere else."

"Sam's Tailoring, also Tiffany Couture, do not use them for purchasing online dresses, very poor service and not willing to fix any problem you may have, Dress was not as pictured, Mac Duggal 3625T, not a low back or v , peter pan hem, underarms not v shaped and sizing big, would not listen could not get owner and got hung up on by a michelle who said she was owner but I doubt it. Did not ask for money back just small size so I didn't have to alter as much or switch to another dress"