JD Sports

"Wanted to exchange some shoes and both the managers denied my exchange do to not having a receipt. Customer service really is not here they don’t go about their way trying to help someone out. I don’t even know why they are managers and have such poor customer service skills"

"Customer Service is the worst workers stand there doing nothing and can see when you need help and will not approach you. So they got hired for no help and customer service . I had to go to the register to ask for a shoe size since they don’t know how to help people"

"Bought Nike Swift 3 shoes as couldn't get my normal Asics shoes. Fantastic for 2 weeks then feet started hurting as cushioning started failing. Took back to JD Sport, talked to manager, apparently nothing they can do as the shoes are worn out! I thought Nike was meant to be a good brand, and assumed JD Sport would stand by the product they sell."

"These people have a customer service issues, I can’t believe when a manager close a shoes box and throw it in my face. To be fair there’s such a sweet employee called angel, not sure if the name is right but she’s the best. The 1 star will be for her"

"I go in Here at least every other month and spend over 400 on shoes for my kids and I am always treated with exceptional customer service this last time I believe his name was Luis ( I’ll look at receipt and fix it if not ) but the employee was so helpful in finding the shoes at this time that I need it for myself, for my youngest went to the lines of showing me a new style of shoe that had just came out and issue cleaner was so helpful. This is why I choose this store over the others inside the mall. Customer service is always at an all time high with these employees."