Shoe Palace

"We went into ShoePalace a few weeks ago and we had an outstanding experience! It was all thanks to Anthony Valdez. This dude is someone I'd like to have in my sales organization. He's a great connector and possesses a great attitilude."

"A certain cashier needs to work on her customer service. If you’re doing a cash refund the customer should expect their full change back. Having the audacity to ask if I really wanted my change, it shouldn’t be that difficult to break a roll of change."

"Helpful and friendly people work here. They also have all the different styles in stock."

"I visited the Topanga store and I was extremely disappointed with the associate, I myself work in the mall at a different store that the same associates visit and we do not treat them like they treat other mall employees. They’re extremely rude and don’t even have the proper PPE for their store. Nor is there anyone monitoring how many people are in the stores. I came in to buy two pairs of shoes and I was able to get one but the other pair I was rudely told that the pair I wanted was sold out. Then to pay it was hard because one of the associates was helping another customer but there wasn’t enough space for social distance so I tried to run my card as credit to not put my pin since the person was super close. But credit isn’t accepted at the store so I had to put the pin but before I was rudely told I had to put my pin but again we are in a pandemic currently and to not be able to pay safely is very concerning."

"I will never buy there anymore. They are gladly taking your money but make sure your are 200% sure u love it cause their return policy sucks. They will find any reason not to flee found you."