Costco Tire Service Center

"Do not go here go somewhere else. I got new tires here and these people stole my new lock nut set and replaced it with a old used one. Pathetic"

"Great price for tires but a hassle to get them installed. Online appointments are impossible to get. The solution is arriving at the store before opening to get a walk in spot. The staff are sort of mixed. The guy who did my paperwork was professional but the install guys were not the best. They seem irritated if you have a question. Next purchase will be back at Discount Tire or Big O. Always friendly and no ridiculous arriving before opening to get in."

"Went in Friday at 5:30pm. Was told that appointments could be made 7 days in advance or come in at 9:30am Saturday, stand in line and get the tires changed in 2-3 hours (Fri-Sun are their busiest days). I had already ordered my tires online and knew they were in stock. I got in line at 9:00am chatted with people in line, at 9:30am I dropped off my keys and was given an estimate of 2-3 hours. 3 hours later my car was done. Customer service was excellent, apologies for it taking so long and updates even without asking. These guys are doing their best. Costco has amazing prices, great warranty, tire rotations and more. If they sucked at their jobs we wouldn't be willing to spend 3 hours waiting(besides what other tire center has food samples, a food court, the ability to shop and accomplish so much in one place)?"

"I've been wating for 5 hour to get my tire changed. The took my car in an hour and a half ago and they still haven't changed it. I'm looking at it right now and all they've done is take the tire off. It doesn't take that long to change a tire guys. Unacceptable and unprofessional. The only reason why I came here was because I still had warranty on the tires. I'm NEVER coming back to get my tires done here."

"Had a good experience here. Brought my Tesla Model S here to get 4 tires replaced, which I already bought online. Appointment took about 2 hours (all the bays were taken as I drove in) but that's what I already expected and was told. They also called and said my lug nuts were swollen and had to be replaced for $30. Wasn't around to check but can't imagine they'd lie about that. All in all a par experience. Other than the fact that it seemed understaffed and every employee looked like their souls were about to expire on a Friday evening, had no problems. :)"