Big O Tires

"Showed up without an appointment, but the guys did the alignment on my car right away (and for a very competitive price). Savuth, the customer representative, was very helpful and overall friendly. Very pleased with the service."

"Great customer service and made sure that my truck received the service it needed. I felt like the wait time was not bad at all compared to other places I’ve experienced. This would be about my sixth time coming back here and I’m highly satisfied!"

"AVOID THIS PLACE AT ALL COST! The Service Manager would not repair my tire under warranty, claimed I needed entire new set of tires, new suspension system and front brakes, or I couldn’t leave the repair bay. The Manager then offered to order the tire only after I complained about the service, and took a picture of the business. I had to come back the next day for install, as they didn’t even have the tire in stock, and the mechanic today said I don’t need front brakes, and new struts would be good based on the mileage of the vehicle. What a con job, and that is only after a year and 3 months after getting conned into rear brakes system and four new tires the previous time I entered this place. I live in the area and work at a school nearby as well and wanted to support a local business. BIG Mistake. As a consumer, we just want honesty. Is that too much? Is it really? Such a disappointment for our community. “The team you trust” is their motto. I’m more Sad than mad really."

"I came to fix a flat, which they did well. The front desk person in charge ended up overcharging for things I didn't need, looking back he was laughing about it. I went to go take a look I got charged 2 grand to replace brakes(needed) and the front control lobes NOT NEEDED. I took pictures and asked a mechanic friend and they told me that I didn't need to change them as they stated. Not coming back they did little to address concern especially when I came back and I saw they were messing with window that was not going up, didn't have that issue before I had receipts to prove. I attached frontal control arms pictures"

"I came in to get my tires replaced and alignment plus break fluid and power steering fluid replaced and it was done promptly fast. Zach and victor are fantastic."